The Reservation Agent Trainee supports the reservations team by helping manage inquiries and learning how to convert calls into confirmed bookings. Under supervision, the intern will learn to deliver an outstanding telephone experience while developing a professional and welcoming attitude that reflects the hotel’s quality and standards. A positive attitude, willingness to learn, and strong attention to detail are essential to developing the skills needed for success in this role. QUALIFICATIONS: Student currently enrolled in Management, Hospitality, or a related field, and must have a valid internship agreement Strong interest in hospitality, customer service, or reservations Good telephone etiquette and communication skills; comfortable with customer calls High attention to detail and strong organizational habits Ability to learn quickly and adapt to a dynamic environment Proficiency in spoken and written English (required); French and/or Dutch are an asset Basic computer skills; knowledge of hotel reservation systems is a plus but not mandatory Motivation to provide warm, professional, and consistent customer service At the Corinthia Brussels, we prioritize inclusion, diversity, and the well-being of our team. We believe that every voice matters and strive to create an environment where everyone feels respected and valued. Rest assured, we treat all applications with fairness and without discrimination. Join us and be part of a team that values your uniqueness and cares about your well-being. Restoring Brussels' most fabulous address Nestled on Rue Royale in Notre Dame aux Neiges, this Belle Époque jewel, sculpted by Henri van Dievoet, has stood as a proud witness to the epochs and events that shaped Brussels. Now, the fabled Grand Hotel Astoria will re-emerge as Corinthia Brussels later in 2024, a beacon of elegance and luxury in the heart of the Belgian capital. Following a meticulous restoration, Corinthia Brussels will marry the classical elegance of its storied past with sophisticated modern facilities including 126 rooms and suites, a gastronomic restaurant and brasserie, and 1000 square metres of wellness. Catering to discerning locals and luxury travellers, Corinthia Brussels will harmonise heritage with an avant-garde attitude. Join us to be part of the pre-opening team for a truly unique project in Brussels, developing Brussels’ most fabulous address.