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Domain manager ict – commercial & sender platforms

BPOST
Commercial
Publiée le Publiée il y a 8 h
Description de l'offre

At bnode, we are accelerating our transformation into a data-driven, omni-commerce logistics player. To support this ambition, we are looking for a Domain Manager ICT – Commercial & Sender Platforms to lead the delivery and evolution of key platforms across Sender, Product & Pricing, and Sales & Marketing. This is a critical leadership role within our Solution Delivery organisation, combining large-scale transformation, platform ownership, and ongoing delivery across multiple business-critical domains. Your role You lead the ICT domain responsible for delivering and evolving solutions supporting: Sender platforms (strategic build and transformation) Product & Pricing systems Sales & Marketing platforms (Microsoft Dynamics 365 CRM) You operate as a delivery leader, ensuring that solutions are fit-for-purpose, scalable, and aligned with business priorities. Key responsibilities Strategic delivery leadership Lead a major end-to-end initiative to design and implement a new Sender platform, from concept to delivery Define build vs buy vs partner strategies and drive execution Transition initiatives into sustainable product and operational models Multi-domain ownership Oversee delivery across Sender, Product & Pricing, and Sales & Marketing domains Balance large transformation programmes with ongoing enhancements across existing platforms Ensure consistency, prioritisation, and alignment across domains CRM & commercial platforms Drive the evolution of Microsoft Dynamics 365 CRM supporting Sales and Marketing Ensure strong adoption, continuous improvement, and business value realisation Delivery excellence Ensure structured backlog management, high-quality releases, and predictable delivery Cover the full lifecycle: business analysis, solution design, development, testing, release, and operations Set up and lead delivery teams (internal and external partners) Stakeholder leadership Act as a trusted partner to business leaders across Sales, Marketing, Product, and Operations Align business needs with ICT capabilities and delivery roadmaps Navigate complex stakeholder environments across multiple domains Team leadership Lead cross-functional teams including product owners, analysts, and development teams Build and evolve the delivery organisation to support growth and transformation Your profile Proven experience leading complex, multi-domain delivery environments Strong track record in end-to-end platform implementation (build from scratch or major transformation) Experience across customer platforms, CRM, or commercial IT domains Solid exposure to Microsoft Dynamics 365 CRM Ability to operate across strategy, delivery, and operations simultaneously Strong leadership and stakeholder management skills in complex organisations LI-BP6 Bnode

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