Description
:
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.
Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.
Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.
Deutsche Bank Wealth Management is one of the largest wealth managers worldwide. We offer
our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients thanks to our global network, our many years of experience and our close collaboration with the Corporate Bank, Investment Bank and Asset Management.
Join Deutsche Bank in Belgium as a Wealth Management Client Support Assistant.
In order to sustain its strong growth, we are looking for a new colleague to support the Relationship Managers (RMs) in the day-to-day servicing of clients through processing transactions, resolving account/payment problems and providing all round operational support. The role will sit in a centralized team reporting to a local manager.
Responsabilities
1. Handle general inquiries from clients and assisting RMs in all aspects of client services to ensure clients’ needs are met
2. Prepare and distribute client related administrative documentation; including account opening packs, valuations and other client related documentation
3. Process and follow-up to completion of all client payment instructions in a professional and timely manner relating to both internal and external requests; including call backs, signature verification, balance checks, instruction input and record keeping; critically assessing the transaction behavior and keeping the RM informed for AML purposes
4. Develop good understanding of the governing regulatory framework, including but not limited to applicable confidentiality/secrecy/data protection regulations and cross border rules where relevant
5. Accountable for providing full administrative support to the Head of Desk as well as immediate team, acquiring various administrative duties (including support for testing new IT platform) and backing-up other team members as and when required
Skills
6. Relevant industry experience in a business management/account management /relationship executive position with a genuine interest in Private Client Wealth Management
7. Strong team player with excellent communication and interpersonal skills with a positive approach
8. Able to work in a high paced environment under pressure
9. Meticulous, methodical and concise, you show a strong attention to detail and professional integrity
10. Fluent (written and oral) in Dutch and English; other languages are a plus (e.g. French, Italian, Spanish, German)
Well-being & Benefits
11. Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health. Our corporate culture promotes dialogue and encourages sharing opinions and feedback (speak-up culture).
12. Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. As an example, you can benefit from health care options and bike lease available through Flex Benefit Plan, standing desks, medical check-ups, training and keynotes on well-being, etc.
13. Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.
14. We offer a flat organizational structure with close collaboration and open communication between teams; a dynamic, innovative work environment in which our employees and customers are central;
15. Financially secure: We support you to meet personal financial goals during your active career and for the future. We offer you an attractive remuneration package (meal vouchers, hospitalization insurance, group insurance, flexible reward plan, ...), tailored to your experience, as well as the opportunity to develop yourself at every stage of your career. We also propose corporate benefits via our partner network (promotions on travel, interior, utilities, etc.).
Deutsche Bank was certified as a Top Employer 2025 in Belgium for the fifth year in a row.
We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.