Sales Support Representative for the French Market
As a key figure between the internal organization and customers, you will be responsible for implementing and translating commercial strategies. This includes daily customer contact, where you will be responsible for upselling/cross-selling, pushing marketing & promo actions, collecting & mapping customer information in the CRM.
You will report to the Sales Support Coordinator of your region and work in close contact with production to avoid peaks and lows in the production and supply chain.
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About this role
We are looking for a skilled Sales Support Representative to join our team. You will be responsible for the entire order-to-cash process, from order processing and follow-up to shipping, invoicing, and after-sales. You will also configure optimal container/truck loads and provide support to Account Managers in your region.
* You will be responsible for the entire order-to-cash process; from order processing and follow-up to shipping, invoicing, and after sales.
* Configure the most optimal container/truck load
* Provide support to the Account Managers in your region
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Requirements
To succeed in this role, you will need:
* Relevant experience in Customer Service positions (order to cash)
* Fluent French and English language skills, knowledge of Dutch is a plus
* Diplomatic and assertive communication style
* A born problem solver
* A result-oriented team player
* Accurate and stress-resistant
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Benefits
After a successful interim period, you will receive a permanent contract. You can expect a competitive salary package, including insurances and meal vouchers. Our team is dynamic and international, working for a fast-growing and successful organization. You will have opportunities to develop your skills and contribute to our company's success.
* Competitive salary package (insurances, meal vouchers,…)
* Dynamic and international team
* Fast-growing and successful organization
* Varied position with lots of opportunities
* Training and development