Join to apply for the Process Consultant role at ABAKUS IT-SOLUTIONS
2 days ago Be among the first 25 applicants
Join to apply for the Process Consultant role at ABAKUS IT-SOLUTIONS
Get AI-powered advice on this job and more exclusive features.
We are currently looking for a skilled and proactive Process Consultant to support the development, optimization, and adoption of operational best practices in service management. This is an excellent opportunity for a detail-oriented professional to contribute to the continuous improvement of enterprise processes in a complex, multi-site IT environment.
As a key member of the team, you will be responsible for shaping and maintaining service management processes to ensure organizational efficiency and process excellence. If you have strong analytical skills, a passion for structured methodologies, and thrive in a collaborative, high-performance environment, this role is for you.
Your Responsibilities
* Define and lead the implementation of best practices for IT service management processes.
* Contribute to the creation of a comprehensive process strategy and ensure alignment across services.
* Maintain fit-for-purpose, standardized processes based on established frameworks.
* Facilitate process governance through advisory and tactical boards.
* Drive the optimization and integration of centralized process toolsets.
* Ensure process roles and responsibilities are clearly defined and assigned.
* Establish and monitor process KPIs to track efficiency and improvements.
* Maintain accurate and comprehensive process documentation in the knowledge management system.
* Organize regular process reviews to ensure continuous improvement and service quality.
Your profile
* In-depth knowledge of IT service management standards and methodologies (e.g. ITIL, IT4IT).
* Demonstrated experience managing processes in multi-tower, multi-site environments.
* Proficient in planning methodologies and process modeling techniques (UML, BPMN).
* Strong analytical and statistical interpretation skills.
* Experience in forecasting, scheduling, and capacity planning.
* Confident communicator, capable of presenting complex information clearly to diverse audiences.
* Fluent in English (additional languages are a plus).
Certifications (at least one required):
* ITIL 4 Managing Professional
* ITIL v3 Intermediate / Expert / Macl
* IT4IT Certification
* Omg Certified Expert in BPM (OCEB)
* UML, BPMN 2.0
Why apply?
Are you ready to bring structure, strategy, and clarity to complex service environments? Join a forward-thinking team driving transformation and operational excellence across large-scale IT operations.
Apply now and take your career to the next level by contributing to meaningful change in a modern and collaborative context.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at ABAKUS IT-SOLUTIONS by 2x
Get notified about new Process Consultant jobs in Brussels, Brussels Region, Belgium.
Brussels, Brussels Region, Belgium 1 week ago
Brussels, Brussels Region, Belgium 1 week ago
Brussels, Brussels Region, Belgium 1 year ago
Production & Process Consultant – Life Sciences Industry
Business Process Management (BPM) Program Manager
Brussels, Brussels Region, Belgium 1 month ago
Brussels, Brussels Region, Belgium 1 week ago
Brussels, Brussels Region, Belgium 1 month ago
Senior Process Analyst (Merger Integration) – Hybrid
Brussels, Brussels Region, Belgium 2 weeks ago
Senior Business Analyst (Global Process Optimisation Programme) – Brussels
Brussels, Brussels Region, Belgium 5 days ago
Brussels, Brussels Region, Belgium 1 day ago
Brussels, Brussels Region, Belgium 2 weeks ago
Uccle, Brussels Region, Belgium 1 week ago
Business Analyst Business Transformation
Brussels, Brussels Region, Belgium 3 weeks ago
Brussels, Brussels Region, Belgium 2 weeks ago
Uccle, Brussels Region, Belgium 1 week ago
Brussels, Brussels Region, Belgium 5 days ago
Brussels, Brussels Region, Belgium 3 days ago
Brussels, Brussels Region, Belgium 1 day ago
Brussels, Brussels Region, Belgium 5 days ago
Uccle, Brussels Region, Belgium 4 days ago
Brussels, Brussels Region, Belgium 3 weeks ago
Business Analyst / Process Engineer - Banking
Brussels, Brussels Region, Belgium 3 months ago
Watermael-Boitsfort, Brussels Region, Belgium 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr