Willing to start a new freelance challange? Stabilize IT operations across a complex, multi-vendor environment → Ensure critical systems are reliable, available, and predictable
Reduce major incidents and improve service quality → Build structured incident management and drive root-cause elimination
Own and evolve the IT operating model (TOM) → Bring clarity to roles, processes, governance, and accountability
Lead and structure a multidisciplinary IT team → Create focus, ownership, and performance across infra, apps, and support
Manage and challenge external IT suppliers → Enforce SLAs, improve delivery quality, and reduce dependency risks
Align IT with business and regulatory constraints → Ensure solutions meet operational, legal, and procurement requirements
Support public procurement processes for IT services and platforms → Translate operational needs into clear, enforceable contracts
8+ years in IT, including leading IT operations (RUN) in complex environments
~ Proven experience stabilizing or restructuring IT services
~ Strong track record in multi-vendor management (outsourcing, integrators)
~ Leadership experience managing teams
~ Hands-on experience with incident and crisis management
~ Experience with public procurement / RFP processes
~ Exposure to hybrid cloud environments (Azure)
~ Experience with enterprise ecosystems (SAP, Salesforce, M365)