About us
Challenge Airlines (BE) S.A. is an airline based in Liege Airport (LGG) with a Belgian AOC. The airline operates daily scheduled cargo flights and charter services carrying nonstandard goods and general cargo internationally. Challenge Airlines (BE) is part of a Global airline group that carries approximately 400,000 tons of cargo annually. The Group is in rapid growth and is looking for great & talented people with possibility to within evolve the company.
Job purpose
We are seeking an experienced Business Application Analyst with a strong focus on optimizing business processes to join our team.
The ideal candidate will have a deep understanding of various business functions and a proven track record of leveraging technology solutions to streamline operations, enhance efficiency, and drive organizational growth.
As the Business Application Analyst, you will play a vital role in analyzing, designing, and implementing process improvements across the organization.
Your responsibilities
Business Process Analysis and Improvement:
* Collaborate with cross-functional teams to assess current business processes, identifying pain points, inefficiencies, and areas for improvement.
* Utilize your expertise to design and implement streamlined workflows that align with business objectives and enhance overall productivity.
* Drive process standardization and best practice adoption to ensure consistent and efficient operations.
Technology Integration and Solution Design:
* Evaluate existing and potential technology solutions to support process improvements and automation initiatives.
* Work closely with internal stakeholders to understand their requirements and translate them into effective technology solutions.
* Lead the integration of various business applications and systems to create a cohesive and efficient technology landscape.
Change Management:
* Champion process improvement initiatives within the organization, driving user adoption and ensuring successful change management.
* Develop and deliver training materials, workshops, and communication plans to facilitate smooth transitions to new processes and technologies.
Vendor Relationship Management:
* Collaborate with technology vendors to understand their offerings and how they align with the organization's needs.
* Manage vendor relationships, contracts, and service level agreements to ensure technology solutions meet business requirements.
Continuous Improvement:
* Stay up to date with industry trends, emerging technologies, and best practices related to business process optimization.
* Proactively identify opportunities for ongoing improvements and innovations within the organization.
Project management
* Leading complex projects.
* Analyzing and gathering requests.
* Customizing and hands on capabilities.
* Timeline and delivery accountability.
Your profile
Education
* Bachelor’s degree in business administration, Management, Information Systems, or a related field.
Experience, skills and personal attributes
* Proven experience (5 years) as a Business Application specialist or similar role with a focus on optimizing business processes.
* Strong expertise in business process analysis, design, and improvement methodologies.
* Experience with process mapping, workflow automation, and technology integration.
* Solid understanding of various business functions such as sales, finance, and operations.
* Excellent analytical and problem-solving skills, with the ability to translate business needs into effective solutions.
* Strong communication skills and the ability to collaborate with diverse teams across the organization.
* Basic HTML development capabilities and WordPress sites management
* Relevant certifications in business process optimization or project management are highly desirable.
* Project management experience and familiarity with Agile methodologies is a plus.
* Experience in Marketing Automation / CRM / native application - advantage
* Experience in the aviation industry – advantage.
* Experience in Amos maintenance system – advantage
What we offer
* An attractive salary package in line with your experience including extra-legal benefits (meal vouchers, health insurance, bonus, 13th month …)
* A dynamic work environment where there are opportunities to evolve
* A permanent contract