* Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
* Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
* Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
* Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
* Other tasks assigned by supervisors.
Qualification Requirements:
* Technical associate’s degree or above;
* Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills;
* Have the ability to find and troubleshoot faults in the field;
* Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
* A flexible approach to work, travel and unsociable hours;
* Valid driving license and good driving record.
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