Role:
We are looking for a dynamic and enthusiastic Key Account Manager Online to strengthen our team.
This is the ideal opportunity for a young professional with fresh ideas and energy who wants to contribute to our e-commerce initiatives. You will play a crucial role in expanding our online presence in the fast-evolving pet care market. In close collaboration with our local and international teams, you will develop and implement the strategic direction for e-commerce platforms and major online retail partners.
1. E-commerce Strategy & Execution
* Develop and implement the international e-commerce strategy with a focus on revenue growth, brand visibility, and market position.
* Actively manage key e-commerce players within the pet industry, including specialized online retailers, omnichannel partners (e.g., Zooplus, Maxi Zoo) and market places (e.g., Amazon, etc).
* Identify and develop shop-in-shop opportunities on digital platforms and oversee the integration of our brands within these ecosystems.
* Collaborate with marketing, sales, and digital teams to ensure successful product launches, campaigns, and content across e-commerce channels.
* Define and optimize pricing strategies per channel and market, aligned with margin objectives and competitive positioning.
* Monitor key performance indicators (e.g., traffic, conversion, revenue, promotional impact) with a focus on continuous optimization.
* Take on a strategic advisory role toward local markets for the implementation of e-commerce best practices and brand roll-out.
* Analyze market trends and developments in online pet retail and translate them into concrete strategies and partnerships.
* Report regularly to the Global Modern Trade Channel Manager and provide accurate input for forecasting and go-to-market planning.
2. Key Accountmanagement
* Conduct in-depth analysis of sales, distribution, and market data to identify growth opportunities and risks.
* Work cross-functionally with sales, marketing, logistics, finance, and customer service for alignment on category management, communication planning, and supply coordination.
* Lead negotiations at headquarter level and ensure flawless execution with key contacts like category managers, online teams, and supply chain.
* Report regularly to the Channel Manager with accurate data for forecasting and strategic planning.
3. Strategic Support
* Support the Channel Manager in rolling out the modern trade strategy in international markets.
* Contribute to the optimization of global key account processes.
* Collaborate with Country Sales Managers to align local needs and opportunities with international plans.
Profile:
* You have approximately 5 years of relevant experience in e-commerce or digital key account management, preferably within FMCG or the pet sector.
* You hold a Master's degree in Marketing, (Business) Economics, or a related field.
* You have proven experience with international e-commerce platforms (such as Amazon, ) and collaborations with key retailers across different markets.
* You are fluent in Dutch, French, and English (both spoken and written). Knowledge of additional languages is a plus.
* You possess strong strategic insight and a clear affinity with digital growth and innovation.
* You have excellent communication skills and are able to convey ideas and insights clearly. You can easily switch between internal stakeholders, external partners, and international teams.
* You are a true team player who is open to input, actively seeks collaboration, and contributes to a constructive group dynamic.
* You have experience in a B2B context and are explicitly not looking for a B2C position.
* You are willing to travel internationally to support clients, partners, and projects.
* You are open to cross-functional collaboration and contribute to group discussions with an open mindset.
Our offer:
* You play a key role in shaping our e-commerce strategy.
* You will work in a dynamic and supportive environment that encourages learning and growth.
* We offer a varied role within an international family-owned company with a clear growth strategy.
* You will receive a competitive salary complemented by an attractive package of fringe benefits.
* You'll be part of a warm, family-oriented culture, with opportunities to take part in team events such as the Versele-Laga Run, the Versele-Laga Classic, and more.
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