ROLE:
We are looking for a dynamic and enthusiastic
Key Account Manager Online
to strengthen our team.
This is the ideal opportunity for a young professional with fresh ideas and energy who wants to contribute to our e-commerce initiatives. You will play a crucial role in expanding our online presence in the fast-evolving pet care market. In close collaboration with our local and international teams, you will develop and implement the strategic direction for e-commerce platforms and major online retail partners.
1. E-commerce Strategy & Execution
* Develop and implement
the international e-commerce strategy with a focus on
revenue growth
,
brand visibility
, and
market position
.
* Actively manage
key e-commerce players within the pet industry, including
specialized online retailers
and
omnichannel partners
(e.g., Zooplus, Maxi Zoo).
* Identify and develop shop-in-shop opportunities
on digital platforms and oversee the
integration of our brands
within these ecosystems.
* Collaborate
with
marketing
,
sales
, and
digital teams
to ensure
successful product launches
,
campaigns
, and
content
across e-commerce channels.
* Define and optimize pricing strategies
per channel and market, aligned with
margin objectives
and
competitive positioning
.
* Monitor key performance indicators
(e.g.,
traffic
,
conversion
,
revenue
,
promotional impact
) with a focus on
continuous optimization
.
* Take on a
strategic advisory role
toward local markets for the implementation of
e-commerce best practices
and
brand roll-out
.
* Analyze market trends
and developments in online pet retail and translate them into
concrete strategies and partnerships
.
* Report regularly
to the
Global Modern Trade Channel Manager
and provide
accurate input
for
forecasting
and
go-to-market planning
.
2. Key Accountmanagement
* Conduct
in-depth analysis
of
sales
,
distribution
, and
market data
to identify
growth opportunities
and
risks
.
* Work
cross-functionally
with
sales
,
marketing
,
logistics
,
finance
, and
customer service
for alignment on
category management
,
communication planning
, and
supply coordination
.
* Lead negotiations
at
headquarter level
and ensure
flawless execution
with key contacts like
category managers
,
online teams
, and
supply chain
.
* Report regularly
to the
Channel Manager
with accurate data for
forecasting
and
strategic planning
.
3. Strategic Support
* Support
the
Channel Manager
in rolling out the
modern trade strategy
in international markets.
* Contribute to the
optimization of global key account processes
.
* Collaborate with
Country Sales Managers
to align
local needs and opportunities
with international plans.
PROFILE:
* You have
approximately 5 years of relevant experience in e-commerce or digital key account management
, preferably within FMCG or the pet sector.
* You hold a
Master's degree
in Marketing, (Business) Economics, or a related field.
* You have proven experience with
international e-commerce platforms
(such as Amazon, ) and collaborations with key retailers across different markets.
* You are fluent in Dutch, French, and English (both spoken and written). Knowledge of additional languages is a plus.
* You possess
strong strategic insight
and a clear affinity with digital growth and innovation.
* You have
excellent communication skills
and are able to convey ideas and insights clearly. You can easily switch between internal stakeholders, external partners, and international teams.
* You are a true team player who is open to input, actively seeks collaboration, and contributes to a constructive group dynamic.
* You have experience in a
B2B context
and are explicitly not looking for a B2C position.
* You are willing to
travel internationally
to support clients, partners, and projects.
* You are open to cross-functional collaboration and contribute to group discussions with an open mindset.
OUR OFFER:
* You play
a key role in shaping our e-commerce strategy.
* You will work in a
dynamic and supportive environment
that encourages learning and growth.
* We offer a varied role within an
international family-owned company
with a clear growth strategy.
* You will receive a
competitive salary
complemented by an attractive package of fringe benefits.
* You'll be part of a warm, family-oriented culture, with opportunities to take part in team events such as the Versele-Laga Run, the Versele-Laga Classic, and more.