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We’re looking for an experienced Dynamics 365 CRM Solution Architect to drive complex solutioning across Sales, Field Service, and Customer Service modules. You’ll play a key role in ensuring architecture alignment, leading technical delivery, and collaborating with cross-functional teams and partners.
What You’ll Do:
* Architect and deliver scalable CRM solutions meeting business and compliance needs
* Lead design across multiple modules and complex requirements
* Ensure code and deployments follow best practices and CI/CD standards
* Own technical debt resolution and continuous improvement initiatives
* Act as the go-to expert for Dynamics 365 customization decisions
* Liaise with Microsoft/ISV partners on upgrades and escalations
* Contribute to our Centre of Excellence and mentor across teams
* Engage actively in Agile/Scrum ceremonies
What You Bring:
* 8–10 years of experience, with deep knowledge in Dynamics 365 CE architecture
* Expertise in Power Platform, Azure, .NET, integrations, and deployment
* Strong functional understanding of Sales, Field Service, and Customer Service
* Excellent documentation, articulation, and stakeholder communication skills
* Proven experience as a CRM Solution Architect (min. 3 projects)
* Microsoft certifications (Power Platform, Dynamics, Azure) are a plus
Nice to Have:
* Experience with DevOps pipelines (CI/CD), JIRA, ServiceNow
* Strong grasp of Azure Functions, Service Bus, and Storage
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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