Dynamic role within an international service team
Team-oriented environment in an international company
About Our Client
This international company is focusing on delivering high-quality products and services to its B2B customers.
Job Description
We are looking for a Services Account Representative who will:
Support team members as the main customer contact for operational service matters
Help manage service contracts, service coordination and customer support
Contribute to service sales growth through effective account management
Work closely with internal stakeholders to deliver high-quality, customer‑focused solutions
What You Will Do
Handle orders and coordinate relevant parts and materials
Perform purchasing and invoicing tasks; collaborate closely with service admin teams
Coordinate service contract fulfilment and non‑contract events, including scheduling and scope changes
Lead customer communication and planning for service, maintenance, permanent solutions and rebuild kits
Resolve customer enquiries and direct them within the organization
Support sales teams and customers to achieve desired outcomes
Follow up on customer satisfaction and represent the customer voice internally
The Successful Applicant
A Successful Services Account Representative Should Bring
Experience in a customer-focused role, preferably with responsibilities in order management and service coordination.
Strong skills in managing customer accounts and handling administrative tasks.
Excellent communication and organizational abilities.
A collaborative mindset and the ability to work effectively within a team.
Proficiency in software and tools (SAP, excel).
Fluent in English and Dutch (French is a plus).
What's on Offer
Our Partner Offers You
A full time position, 40 hours work schedule
A competitive monthly salary between €3500 and €3800 gross/
Extra-legal benefits: Meal vouchers, eco cheques, transport reimbursement, 12 adv-days, netto allowances, bonussystem, 13th month and dubble vacation money.
Join a professional team workign across differnet europena countries.
International company with the focus on close internal collaboration and driven by innocation and growth.
Contact: Charlotte Mathieu
Quote job ref: JN
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