Requirements:EQF Level 6 qualification: Bachelor's degree or equivalent (minimum 3 years of higher education)Proficient in English; French proficiency is a plusExperience in one or more of the following within IT projects: documentation, training, testing, or user supportSkilled in producing user manuals, developing tutorials (written and video), and delivering training sessionsExcellent interpersonal and communication skills, capable of working with both business users and technical teamsStrong grasp of IT systems, with the ability to translate user requirements into technical deliverablesProven experience in developing IT tutorials is mandatoryDesirable:Previous experience in legal-sector IT environmentsAbility to provide training and documentation in both English and French