Who we are:
Bleckmann is a market leader in supply chain management (SCM) services for fashion and lifestyle brands. Founded in 1862, Bleckmann has evolved from a transportation company into a provider of complete supply chain solutions, with specific expertise in e-fulfillment. With a strong foundation in Europe, the company has expanded into the US and Asia, enabling Bleckmann to serve clients worldwide. Thanks to our investments and extensive experience in IT solutions, we can offer a unified platform to our customers globally. With approximately 6,500 team members, we are ready every day to support our clients and fulfill their promises. With a turnover of €626 million, Bleckmann has the scale and flexibility to provide world-class solutions. Do you want to be part of our dynamic team and contribute to our growing success? Visit www.bleckmann.com for more information and explore the opportunities to start your career at Bleckmann.
Tasks and responsibilities:
The Operations Manager Freight Forwarding is operationally and financially responsible on operating cost and gross margin for het Bleckmann Multi Modal Solutions operation in the Netherlands. The responsibility covers all operational Sea, Air, Rail and Road inbound activities in the Netherlands.
The Operations Manager is the first of operational contact for both clients as well as partners and providers. He/she bears responsibility for all operational and customer service related activities and issues.
The Operations Manager is directly responsible for managing the Bleckmann Freight Forwarding team and provide direct support to the operations staff, work together direct with the finance controller(s), route development manager(s), customer solution supports and director multi modal solutions for continuous improvement and customer development projects, and reports directly to the Global Manager Freight Forwarding.
* Organizing tasks and responsibilities within the department;
* Participating actively in the day to day operation;
* Maintaining coherence and continuity within the department;
* Maintaining regular contact with all major accounts, 3PL clients as well as regular freight forwarding clients;
* Meet and exceed customer’s expectation and maintain strong, close and positive relationships wit key stakeholders of customer and internal organizations;
* Responsible for flawless progress of information exchange between all parties involved;
* Providing continuous improvement processes;
* Reliable reporting on operational level;
* Trouble shooting;
* Following market developments;
* Achievement of contractual and agreed KPI’s;
* Supporting reviews, key initiatives and major change programs;
* Continuous improvement of personal and team knowledge and experience;
* Working in a continuous improvement environment within our network organization according to the Lean Six Sigma principles.
Profile:
* Bachelor degree in with a minimum of 5 years’ experience in similar roles and responsibilities; Experience in Ocean and or Airfreight is a requirement
* Minimum 5 years of experience in freight forwarding, logistics and transport fields with a strong track record in operations, finance, legal and HRM;
* Competent in use of computer equipment and word processing, spreadsheet and database products;
What do we offer ?
We offer a challenging, independent position and a positive working atmosphere. Salary is compliant to Bleckmann remuneration policy.
A PPA (Personal profile analysis) can be part of this procedure.
Acquisition due to this function will not be appreciated.