The work mode arrangement for the position is full-time on site.
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role is to listen to members’ and clients’ needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their financial goals. You work closely with a client base consisting mainly of individual members and businesses. Interpersonal savvy is therefore essential. You drive results by recommending investments, loans and insurance products. You use your expertise to balance member/client satisfaction, business objectives, profitability and sound and prudent risk management. You work with various partners and experts to design integrated strategies that meet the needs of members and clients. More specifically, you will be required to :
1. Advise members and clients on the best strategies and work with them to identify expected results
2. Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
3. Stay up-to-date on the financial services industry, market trends and best practices in your field
4. Participate in outreach activities and represent the caisse in the community
What we offer*
5. Competitive salary and annual bonus
6. 4 weeks of flexible vacation starting in the first year
7. Defined benefit pension plan that provides predictable, stable income throughout retirement
8. Group insurance including telemedicine
9. Reimbursement of health and wellness expenses and telework equipment
*
What you bring to the table
10. Bachelor's degree in a related field
11. A minimum of one year of relevant experience
12. Please note that other combinations of qualifications and relevant experience may be considered
13. Mutual fund representative certificate – Autorité des marchés financiers
14. Knowledge of French is required
15. Knowledge of current financial, economic, political and legislative events
16. All products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors
17. Debt management
18. Notions of compliance with legislation respecting the distribution of financial products and services
19. Understanding of the philosophy and fundamentals of financial services cooperatives
20. Policies, legislation and standards related to products and services offered by the caisse
21. Desjardins business processes
22. Service standards
23. Techniques used to assess and monitor individual financing applications.
Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning
Trade Union (If applicable)
CAISSE DU COEUR DES HAUTES-LAURENTIDES (FERME NEUVE) (30117 / Conv_Col_00078) (2019-11-06 - )