Job Description Summary
As a Business Operations Specialist at GE HealthCare, you will serve as the vital link between our customers, field engineers, and internal teams. Your role ensures that service contracts, warranty entries, and billing processes are executed efficiently and accurately. You will play a key part in maintaining clean and reliable install base data, resolving invoicing disputes, and supporting the deployment of CRM systems. Your attention to detail and commitment to operational excellence will contribute directly to improving data quality and enhancing customer satisfaction. The role requires fluency in Dutch, French ánd English and will be based in Diegem. Candidates currently based outside Belgium will not be considered.
Job Description
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Essential Responsibilities
* Serve as a liaison between customers, field engineers, and internal teams.
* Ensure smooth coordination for service contracts, offers, tenders, and operational support.
* Maintain accurate customer and install base data in systems like Salesforce.
* Archive documentation in line with quality assurance processes.
* Assist Modality Managers with daily tasks and executional support.
* Help resolve invoicing disputes in coordination with service and finance teams.
* Manage local purchases, vendor creation, PO management, and invoice booking.
* Drive initiatives to improve data quality and standardize operational processes.
* Collaborate across departments to enhance service delivery and customer satisfaction.
Basic Qualifications and Requirements
* Bachelor's degree;
* Prior experience in operations, customer service, Service backoffice or similar roles is preferred;
* Strong communication (verbal and written) in French, Dutch, and English;
* High attention to detail and precision in administrative tasks;
* Proficiency in MS Office;
* Ability to work independently and in a matrixed international environment.
Behaviors
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Total Rewards
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support
Inclusion & Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or age, disability, protected veteran status or other characteristics protected by law.
LI-WRO
Onsite
Additional Information
Relocation Assistance Provided: No