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Head of sales

Bruxelles
IGTalents
Publiée le 27 mai
Description de l'offre

PpWe're bIG Talents /b - a young recruiting agency focused exclusively on iGaming. We help companies hire from Junior to C-level: operators, platforms, game providers, and the whole iGaming ecosystem. /p h3About the Company /h3 pNomo is an international next-gen CFD broker actively growing across LatAm, MENA, and SEA markets currently onboarding ~1,000 new clients per month. The product covers Forex, Stocks, Crypto, Indices, Synthetic Indices, and Commodities, available on MetaTrader 5 and Nomo's own proprietary trading platform. The company's goal is to scale to 150,000+ clients over the next three years. /p h3Role Overview /h3 pThe Head of Sales owns the full Lead → FTD funnel across all acquisition channels (paid media, affiliates, IBs, in-app). This is one of the most impact-critical roles in the company, sitting at the intersection of marketing, call centres, CRM, analytics, and payments. Reporting directly to CEO. /p h3Key Responsibilities /h3 ul liOwn end-to-end Lead → FTD conversion across all channels and drive FTD volume, conversion rate, CAC efficiency, and sales productivity /li liBuild, scale, and optimize sales and retention teams across regions (starting with LatAm, then MENA, SEA, and beyond) /li liManage internal and outsourced call centres: quality, SLA, operational metrics, and capacity planning /li liGradually internalize call centre functions from external partners in-house /li liManage the sales pipeline in CRM: stages, routing, and automation; ensure clean handoff from Sales to Retention /li liDevelop and improve sales scripts, training processes, and QA (through dedicated QA/training team) /li liOwn and develop the call centre tech stack: CRM, auto-dialer, telephony, AI quality control platforms; set technical requirements for the dev team /li liHire and develop regional managers (LatAm — Spanish, MENA — Arabic, SEA — Thai/Malay etc.), each speaking English /li liPartner closely with Marketing, Payments, and Retention teams; build a performance-driven sales culture /li /ul h3Requirements /h3 ul li5+ years in sales leadership within CFD / Forex / fintech / iGaming (strict requirement — broker niche experience only) /li liProven track record managing call centres (in-house and/or outsourced) /li liDeep hands-on understanding of lead funnels, phone sales conversion mechanics /li liHands-on experience with call centre tech stack: telephony, auto-dialer, AI QC platforms /li liExperience building and managing multi-regional teams /liliEnglish B2+ (mandatory for managing regional teams) /li /ul /p #J-18808-Ljbffr

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