PJoin to apply for the strongSENIOR CLIENT DIRECTOR – Expat Medical /strong role at strongAIG /strong /pp2 weeks ago Be among the first 25 applicants /ppJoin to apply for the strongSENIOR CLIENT DIRECTOR – Expat Medical /strong role at strongAIG /strong /ppGet AI-powered advice on this job and more exclusive features. /ppstrongJob Title: SENIOR CLIENT DIRECTOR – Expat Medicalbr/strongstrongJob Descriptionbr/strongAs a Senior Client Director, you will be responsible for a portfolio of large clients.brYou create an excellent long-term client relationship by using your technical knowledge, commercial skills and proactive, creative and service-oriented approach, to make your clients see you as the expert and preferred point of contact for developing and maintaining their International Mobility Benefits strategy.brIn addition to managing your portfolio you will drive new business acquisition and be responsible for tender completion for selected accounts and will cooperate closely with the local AH teams to win these new business opportunities.brstrongJOB CONTENTbr/strongstrongemCommercialbr/em /strongYou build a unique relationship of trust with your clients:brbrulliYou know everything about your client, their needs and expectations, and how their contract responds to those. /liliYou consistently follow up and improve the performance of the contract by using a disciplined stewardship approach. /liliYou listen, ask questions and detect opportunities for your clients. /liliYou develop creative, innovative, quality solutions for your clients. /liliYou implement and manage an effective complaints procedure. /liliYou are in regular contact with your clients, either by phone/online or in person.br/li /ulstrongYou Work With Our TPA And Assistance Partnersbrbr/strongulliYou make sure that KPIs and SLAs are diligently being delivered by our partners. /liliYou protect the interests of our clients and customers by following up on complaints and resulting corrective actions.br/li /ulYou help our local AH teams with winning large new business opportunities, by providing your expertise and market knowledge and by assisting with tender completions and finalist presentations.bremstrongAnalyticalbr/strong /emYou create financial and content analyses for your portfolio of contracts:brbrulliYou monitor key indicators and can detect trends and evolutions in a contract’s performance. /liliYou formulate clear conclusions and tangible actions and solutions in order to optimize financial performance.br/li /ulstrongemManagementbr/em /strongYou have the responsibility for ensuring that allocated contracts and specific projects are managed in an optimal way:brbrulliYou independently develop the correct account management for each allocated client. /liliYou assess the operational/financial impact of decisions and/or proposals. /liliYou systematically identify problems and opportunities for improvement in contract performance and operational procedures, internally and externally, and suggest improvements for increasing quality and profitability. /liliYou work with our local AH teams to ensure that the local operational processes in relation to premiums and claims bookings are executed flawlessly. /liliYou ensure that your clients achieve the profitability AIG is aiming for. You interface with Legal, Risk and Compliance to deliver and roll-out a robust client management governance process.br/li /ulstrongemKnowledgebr/em /strongYou keep your professional knowledge up to speed to respond to evolutions and expectations of our clients and partners.brbrulliYou know the possibilities and limitations of our products and services, both internal as well as external service proposition, on the International Mobility Benefits market. /liliYou are aware of trends and evolutions in international social security systems and health insurance regulations. /liliYou follow general international political and socio-economic current affairs.br/li /ulstrongProfile Skillsbrbr/strongulliBroad insurance industry experience, including exposure to a variety of European markets. /liliAt least 5 years of experience with successfully managing large/complex/strategic clients. /liliActive and excellent knowledge of English and at least one other language. Extra language skills may be beneficial in function of assigned contracts. /liliExcellent analytical and quantitative skills and the ability to see the bigger picture, always with an eye on our profitability targets. /liliAbility to influence internally in alignment with external relationships. /liliNegotiation: ability to come to mutually satisfactory agreements with various stakeholders. /liliStrategic and result oriented, managing vision and purpose, developing organizational capability. /liliSociable: correct, professional and at ease in contacts with internal and external stakeholders. /liliCommunication: ability to communicate a point of view in a clear, easy and if necessary diplomatic way. /liliCommunication: comfortable in giving presentations to various stakeholders. /liliResilience: ability to work under high pressure whilst maintaining a high level of quality. /liliOrganisational skills: ability to plan and execute work autonomously and effectively. /liliPro-active and problem-solving: anticipates expectations in a creative way and looks for possibilities for improvement.br/li /ulAt AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.brstrongEnjoy Benefits That Take Care Of What Mattersbr/strongAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.brstrongReimagining insurance to make a bigger difference to the worldbr/strongAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.brstrongWelcome to a culture of inclusionbr/strongWe’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.bremAIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.br/emAIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to brstrongFunctional Areabr/strongUW - UnderwritingbrAIG Europe S.A. (Belgium branch)br/ph3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Sales and Business Development /lilih3Industries /h3Insurance /li /ulpReferrals increase your chances of interviewing at AIG by 2x /ppGet notified about new Senior Client Director jobs in strongBrussels, Brussels Region, Belgium /strong. /ppBrussels, Brussels Region, Belgium 2 weeks ago /ppArrondissement of Brussels-Capital, Brussels Region, Belgium 3 weeks ago /ph3Account Director, Corporate Policy Communications /h3pBrussels, Brussels Region, Belgium 2 weeks ago /ph3Director of Sales - Renaissance Brussels Hotel /h3pUccle, Brussels Region, Belgium 1 week ago /ppMachelen, Flemish Region, Belgium 3 weeks ago /ph3Director of Sales, EMEA - Fire Life Safety /h3pBrussels, Brussels Region, Belgium 1 week ago /ppDiegem, Flemish Region, Belgium 3 weeks ago /ppBrussels, Brussels Region, Belgium 3 weeks ago /ph3Global Public Sector Strategy Director (EMEA) /h3pZaventem, Flemish Region, Belgium 3 days ago /ph3Sales Director - Industrial and Smart Energy /h3pMechelen, Flemish Region, Belgium 4 days ago /ph3Solar Module Sales Manager/Director-Italy /h3h3(Senior) Medical Director - Rheumatology (Client - dedicated), EMEA /h3pBrussels, Brussels Region, Belgium 1 week ago /ppBrussels, Brussels Region, Belgium 7 hours ago /ph3Account Director Europe – Global Automotive OEM Software Technology Provider /h3pWe’re unlocking community knowledge in a new way. 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