PpbNike - Sales Lead /b at RETAILORS /ppLocation: Bruges, Flemish Region, Belgium /ppJoin us on a dynamic journey where you will take dedicated responsibility to monitor manage the specific areas of the store to drive commercial success. Represent Nike with respect for coworkers, ethics, and values. /ph3Essential Duties And Responsibilities /h3ulliLead and schedule employee shifts and assign duties /liliProvide direction and feedback to workers during shifts /liliKnow best practices and be a role model in responsible area /liliTrain and coach new employees /liliInspect equipment and communicate need for repairs or replacements to management /liliOpen and close the store in accordance with procedures /liliEnsure health and safety standards are followed /liliAddress customer and employee complaints /liliResolve conflicts between workers /liliHelp foster and maintain a positive work environment /liliProvide feedback to the management team /liliManage store opening/closing process /li /ulh3Performance /h3ulliTrack and ensure the team meets sales goals and key metrics: Sales, Conversion, UPT, ADT, Wages, Mystery Shopper, Turnover, Staffing, SKU trainings, PULSE, daily tip‑off cards /liliSupport Store Management in implementing action plans to achieve individual team results /liliBuild maintain strong commercial awareness of competitors local markets /liliRepresent our ethics and values and ensure others follow them /li /ulh3People /h3ulliSupport planning of One‑On‑One meetings for team members /liliCoach develop team members /liliMeasure performance of the store team /liliDelegate and supervise tasks in the store team /liliPrepare morning and afternoon update meetings (huddle) and daily plans for employees /li /ulh3Product /h3ulliFollow all VM Guidelines /liliServe as product knowledge resource for consumers and entry‑level associates /liliMaintain merchandise availability on the shopping floor /liliSupport Back‑of‑House in stock management movement in stockroom sales area /liliAssist the Visual Merchandising team in commercial preparation of the store and arrangement of merchandise on the sales floor /liliCheck cash drawers and prepare bank deposits /li /ulh3Customer Service /h3ulliEstablish a client‑centric mindset to ensure customer experience /liliGather customer data manage data quality /liliHandle transactions, complaints returns /li /ulh3Processes Systems /h3ulliEnsure all company policies procedures are followed /liliProficiency in business systems latest technology /liliManage loss prevention operations on the sales floor /liliCommunicate with IT and office teams in case of system problems during shifts /li /ulh3Minimum Qualifications /h3ulliExperience in a similar position with demonstrated ability to meet exceed targets /liliPrevious experience in coaching, training developing team members /liliBrand knowledge ability to represent brand attributes /liliCommercial mindset /liliExcellent communication skills at all levels /liliFlexibility adaptability to business needs /liliExperience in networking building relationships /liliProficient in business systems latest technology /liliWillingness to constantly learn develop /liliPassionate knowledgeable about the brand /liliEnglish communication skills (spoken written) /liliAbility to work weekends, evenings and holidays as needed /li /ulh3Why Retailors? /h3ulliShaping the future: We drive innovation forward, focus on excellent customer service, data‑driven decisions, and continuous development. /liliGlobal presence, local roots: Locations in Europe, Canada, Australia, New Zealand, and Israel, combining international best practices with strong regional expertise. /liliPerformance matters: We actively support talent with development programs, clear career paths, and opportunities to grow internationally. /liliPassion for sport lifestyle: We live the brands we represent and create a work environment full of energy, movement, and team spirit. /liliExclusive benefits: Employees enjoy attractive perks – including discounts in all Nike stores within our network and internal events like Friends Family. /liliGrow with us: Our Retailors Academy offers comprehensive training and tools to support your personal and professional growth. /li /ulh3Seniority level /h3pMid‑Senior level /ph3Employment type /h3pFull‑time /ph3Job function /h3pSales and Business Development /ph3Industries /h3pRetail /p /p #J-18808-Ljbffr