WHO WE ARE
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WiZiU is the Covivio group's hotel management platform. Our business is to manage hotels in France and Belgium, either directly or through franchise agreements with renowned operators such as Accor, Hilton, IHG and Marriott. WiZiU is involved in every stage of a hotel's management and operation. We firmly believe that aligning the interests of all stakeholders (staff, customers, operators, partners and owners) is the best way to create value.
WiZiU Belgium manages 13 hotels, expanding to 14, operating under 3 to 4 stars brands.
Poste
Your Mission
As a General Manager, you manage the daily leadership and direction of the hotel. You are responsible for maximizing sales and revenue, ensuring guest satisfaction, leading the hotel team and maintaining brand standards.
People Management
Develop programmes and initiatives to increase team engagement
Support team development and succession planning
Set performance and development goals for team members
Provide mentoring, coaching and regular feedback
Oversee HR-related actions according to company policies
Guest Experience
Maintain compliance with brand and service standards
Improve guest satisfaction and hotel experience
Build relationships with guests and collect feedback
Collaborate with hotel teams to exceed guest expectations
Prepare budgets, sales and marketing plans
Analyse financial results to improve profitability
Use technology and distribution channels to maximize revenue
Support asset management and hotel performance
Responsible Business
Ensure a safe and secure environment xphnsxz for guests and employees
Represent the hotel in the local community
Support environmentally conscious initiatives
Encourage team involvement in community activities
Your Profile
Bachelor’s degree in Hotel Administration, Business Administration or equivalent
5 to 10 years of hotel management experience
Strong leadership and communication skills
Additional languages are a plus
Organized and business-oriented
We Offer
A dynamic position within an international hotel group
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