🚀 Business management Specialist
The Business management specialist will guarantee the promotion of the business and the dealer network, as well as ensuring optimal compliance with brand standards in distributors that provide the highest levels of customer satisfaction, efficiency and profitability.
Responsibilities:
* Help in the implementation of the brand's network development plan and supervise the follow-up in the medium and long term, for the entire national territory, at the concession and installation level, Sales and aftersales, guaranteeing correct compliance with the standards and guidelines contractual.
* Ensure that the facilities meet brand standards, both in construction and in facilities, equipment and corporate design. Report breaches of agreements reached with dealers.
* Definition and implementation of an audit system to ensure compliance with network standards.
* Conducting audits of corporate standards and corporate facilities, interiors, signage and tools, supporting and ensuring that dealerships comply with the different operational standards of safety, environment and corporate identity.
* Search for new strategic locations and new market areas to expand the dealer network.
* Monitoring of the activity and the mandatory follow-up of the status of the business in comparison with the different business plans and feasibility plans.
* Monitoring of the appointment processes of new concessionaires and renewal projects.
* Defining and ensuring the requirements of the annual business plan and the timely presentation of plan.
* Ensure the maintenance of an adequate dealer network for current and future business, looking for the best profitability.
* Work closely with the global design team and suppliers for new construction dealerships.
* Optimal management of internal projects with attention to time, quality and committed cost.
* Availability of professional support to distributors to meet the highest levels of customer satisfaction, efficiency and profitability.
* Ensure monthly measurement of customer satisfaction.
* Ensure that each network dealer has the competency and/or competency plans necessary to meet business plan requirements.
* Work together with the HQ Changan team.
* Development of market specific retail strategies including the planning and roll out of new formats (e.g. pop-ups, studio, garage, etc.) in close alignment with the corporate architecture team in HQ.
* Support of training initiatives for importer and dealer network employees as needed.
* Overall administration of support systems for all internal and external users
* Prepare reports in order to provide management and HQ with sufficient information on the degree of compliance with contractual standards, network points, etc., as well as formulate proposals for a correct organization of concessions.
* Present the conclusions (Management, HQ, Network) when required. Here is mandatory Power BI and Power Query used with high knowledge.
* Visit dealers and promote the Changan brand awareness among dealer networks.
* Identification of opportunities and synergies with other business units.
* Contract (DA) management for sales, aftersales and new business (premium brands, motorcycle brand, supercharger etc…).
Requirements:
* Minimum 10 years of experience in business development areas with proved network and achievement in automotive industry in OEM.
* Proficient level in English and Spanish, at least C1.
* Excel Professional level.
* Proactive, dynamic person, with social skills and negotiating skills.
* Be able to travel frequently around Spain more than 60% of the time (including Canary and Balear Islands)
* Result-oriented with excellent communication and interpersonal skills in multi-cultural teams.