Overview
Make sure to apply with all the requested information, as laid out in the job overview below.
5-10 years in service delivery or workplace management
Education: Master\'s degree in ICT, Engineering, or Applied Economics.
Required Skills
Soft Skills: Strong communication skills; Structured and organized mindset
Responsibilities
Lead and develop team leads and specialists.
Ensure SLAs are met and improve user satisfaction.
Drive process improvement and set priorities.
Align business needs with IT actions.
Define and drive workplace tools roadmap.
Implement self-service solutions for digital adoption. xphnsxz
Manage external vendors and outsourcing partners.
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