Team Lead – E-Bike Mechanics
Find out if this opportunity is a good fit by reading all of the information that follows below.
Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 20,000 e-bikes in just two years and are growing fast! We are looking for a Bike Mechanic for our Upway Mechelen Refurbishment Centre. The mechanic team repairs a large number of different used e-bikes and refurbishes them to excellent condition, providing Upway’s customers with a vast and high‑quality e‑bike selection.
Department:
Operations
Location:
Mechelen
Compensation:
€32,500 - €38,000 / month
Key Responsibilities
Lead & Mentor : Provide hands‑on guidance, training, and support to a team of e‑bike mechanics, ensuring continuous skill development and high performance.
Technical Expertise : Serve as the highest‑skilled mechanic in the team, troubleshooting complex repairs and setting the benchmark for technical excellence.
Workflow & Efficiency : Oversee day‑to‑day workshop operations, optimizing processes to ensure efficiency, productivity, and adherence to service timelines.
Quality Control : Ensure every refurbished e‑bike meets Upway’s rigorous quality standards before it reaches customers.
Problem Solving & Innovation : Identify operational bottlenecks and implement process improvements to enhance performance and customer satisfaction.
Collaboration & Communication : Work closely with cross‑functional teams (e.g. Operations Specialists and Customer service) to streamline operations and enhance service delivery.
Health & Safety Compliance : Ensure all safety protocols and workshop best practices are adhered to, promoting a safe and organized work environment.
Qualifications
Extensive hands‑on experience in e‑bike mechanics (5+ years preferred)
Previous team management experience, with a proven track record of mentoring and developing team members.
Strong ability to diagnose, repair, and service a wide range of e‑bike brands and models.
Excellent organizational and problem‑solving skills, with the ability to manage multiple priorities in a fast‑paced environment.
A passion for sustainable mobility and a customer‑first mindset
Willingness to work in a team in a fast‑paced environment
PC basic skills (Email, Office)
Good knowledge of English
Benefits
Being part of a fast‑growing startup right from the start
Lead a talented team in an exciting and growing industry, with an opportunity for professional growth and career advancement.
Working on a huge selection of different e‑bikes, so you will always have a variety of bike types, models and brands to challenge yourself with
You will work with state‑of‑the‑art tools and equipment - including the latest repair diagnostic equipment - in a comfortable environment with electric stands
You become an absolute professional in the e‑bike market because you have seen almost every bike in your workshop
You will receive a competitive fixed monthly salary
You always have the weekend off, we only work during the week. xphnsxz
Every six months we evaluate your performance and you have the chance for a promotion.
If you’re a highly skilled e-bike mechanic with leadership experience and a passion for innovation, we’d love to hear from you.
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