Create peace of mind for our guests while the city sleeps
Are you someone who thrives in the quiet hours of the night? Do you enjoy combining exceptional guest service with accuracy and responsibility? Then this could be the perfect opportunity for you.
Ghent Marriott Hotel is looking for a Night Auditor who will be the face of our hotel during the night. While most guests are asleep, you ensure that everything runs smoothly behind the scenes and that every guest feels safe, welcome and well cared for.
A behind-the-scenes look at your role
You are the central point of contact for guests throughout the night and ensure a seamless transition between operational days.
Your responsibilities include:
* Welcoming late-arriving guests and assisting with check-ins and check-outs according to Marriott standards.
* Acting as the primary contact for guest questions, requests or concerns during the night.
* Performing the daily night audit and ensuring all financial transactions are accurately processed and balanced.
* Preparing reports and documentation for the management and operational teams.
* Monitoring hotel security and conducting regular checks throughout the property.
* Responding calmly and professionally to emergencies or unexpected situations, following established procedures.
* Handling telephone calls, emails and guest correspondence during the night.
* Ensuring all Front Office procedures are completed accurately for a smooth handover to the morning team.
* Maintaining a professional and welcoming atmosphere throughout the hotel during overnight hours.
Who are we looking for?
We’re not looking for the perfect résumé. We’re looking for someone who takes ownership, remains calm under pressure and enjoys creating outstanding guest experiences even during the quietest hours.
Your profile:
* Previous experience in Front Office, Reception, Night Audit or a similar hospitality role is preferred.
* Experience with hotel systems such as Opera, Mews, Protel or similar PMS software is an advantage.
* Strong administrative and numerical skills with great attention to detail.
* The ability to work independently and make sound decisions when required.
* Availability to work permanent night shifts, including weekends and public holidays.
* A professional appearance and a genuine passion for hospitality.
* Fluency in Dutch is essential, as you will work closely with a predominantly Dutch-speaking team and regularly communicate with local guests and suppliers.
* Strong English communication skills are also required. Additional languages such as French, German, or Spanish are considered a plus.
What do we offer?
At Ghent Marriott, you’ll work in a warm, professional setting within an international network. We invest in your development and ensure a positive working experience.
You’ll receive, among others:
* An attractive salary package
* Industry-leading DKV hospitalization insurance
* Full reimbursement of public transportation costs
* Meal and eco vouchers
* A flexible work schedule: we support a healthy work-life balance and adjust to each other’s needs. A non-traditional 9-to-5 can have its perks - pick up your kids from school, attend that Tuesday sports class, or enjoy free time while others work.
* Access to internal and external training opportunities
* Numerous career advancement options
* Exclusive hotel offers with employee discounts of up to 50%
About us
We are a leading hospitality group in the heart of Ghent, operating iconic hotels such as the Ghent Marriott, Residence Inn by Marriott, Holiday Inn Express & Suites and Courtyard Ghent.
The Ghent Marriott, located on the scenic Korenlei, is the flagship of our portfolio. The hotel features 150 luxury rooms, 9 versatile meeting spaces and an award-winning riverside restaurant, Midtown Grill, Ghent’s premier steakhouse, known for its premium cuts and bold flavors.
Ready to apply?
Click the ‘Apply Now’ button at the bottom of the page, you can easily upload your CV and details.
If we see a match, you’ll hear from us soon for an initial introduction.
Everyone welcome
We believe in the power of diversity. Whoever you are, wherever you come from - if you’re excited about this role, we encourage you to apply. We welcome your unique perspective and experience.