For our client, your responsibilities will include the following:
Key Responsibilities
* Handle general order processing across the EMEA region, including sales, service contracts, and spare parts.
* Manage customer orders, monitor delivery status, handle credit and debit note issuance in line with company policies.
* Maintain accurate customer order records and perform various administrative duties.
* Ensure CRM and ERP data is up to date, including account details, contact information, and asset records.
* Respond to customer inquiries via phone or email as part of the Customer Platform team.
* Collaborate closely with Sales, Marketing, Finance, and Management teams to support sales growth and enhance customer satisfaction
* Experience in order administration, logistics, or customer service in an international context.
* Excellent English and German communication skills. Any additional languages (French, Dutch..) are a plus.
* Knowledge of import/export documentation, Incoterms, and payment methods (Letter of Credit, Cash Against Documents).
* Strong organizational skills, attention to detail, and ability to manage multiple priorities.
* Proficiency in Microsoft Office, Salesforce, and ERP systems.
Full-time employment. You will work full-time on a flexible rota. Attractive remuneration package. A gross monthly salary of between €3,000 and €3,300, depending on your experience. A friendly working atmosphere. You will be joining a warm, supportive and friendly team.