This is a fantastic opportunity to join an ambitious company operating at the ForeFront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.Face to Face IT support of users; Hardware installation, movement and de-installation; Diagnosing problems concerning personal Hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment; Small project management related with new Hardware or software installation; Software, patches and updates installation using MS SCCM; 1-3 years of experience in a technical ICT environment.General End User technology knowledgeITSM Tool Set (Ticket Management Software) preferredPlanning and organizing; Analysis; Excellent Dutch and English Language, Written and Spoken. German language is an advantage.Opportunities to learn and develop: training programs; Exposure to an international environment as part of a multicultural team spread across Europe.It is not designed to containIt's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.We are present in over 40 countries and operate with the purpose of co-creating solutions Together With Our Clients that accelerate results and improve the experience of people and organizations.Here, we like to say that technology is not the end, but the means: what really matters are the people who drive it all.Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients.We are a company, A Group, that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects.More than just talking about digital transformation, we believe in real transformation that starts with people and impacts real businesses.Please remember that legitimate job offers from Stefanini will always come through official channels, including direct communication with our trained recruiters. If you suspect you've been targeted, please contact us immediately.We will never ask for