About Us
As part of HBX Group, Roiback is a premier HotelTech company and booking engine provider that helps independent hotels and chains maximize their direct sales and online visibility. Part of the HBX Group, Roiback provide tailored web development, digital marketing, and AI-powered contact center services.
Job Summary
We are seeking a highly organized and hands-on HR Generalist Manager based in the Canary Islands to support and strengthen our people operations across Spain and LATAM. This role will act as a key operational link between the global HR strategy and regional execution, ensuring that all HR processes are delivered with efficiency, accuracy, and full compliance.
The successful candidate will bring strong operational experience, autonomy, and sound judgement, playing a critical role in talent acquisition, employee administration, and day-to-day HR support in a fast-paced, international environment.
Job Responsibilities
Talent Attraction & Recruitment:
* Manage end-to-end recruitment processes across Spain and LATAM, including job postings, proactive sourcing, CV screening, and initial interviews across operational, administrative, contact centre, back-office, and technical profiles. Ensure full process traceability and deliver structured candidate shortlists with clear recommendations.
Hiring & Onboarding:
* Collect and validate employee documentation, coordinate employment contracts with local legal advisors, and manage timely social security registrations (as applicable per country). Oversee onboarding processes, including checklist tracking and follow-up during the first month.
Employee Administration & Payroll Support:
* Accurately manage and report payroll inputs (new hires, terminations, vacations, sick leave, and absences), supporting pre-payroll validation in collaboration with Finance and external providers across Spain and LATAM. Prepare employment certifications and standard documentation as required.
Labour Compliance & Health & Safety:
* Ensure adherence to local labour regulations in Spain and LATAM markets, maintain secure and compliant employee records, and coordinate relevant documentation and reporting where required.
Employee Support & Culture:
* Act as the first point of contact for employee queries related to payroll, leave, and documentation, while promoting a culture of clarity, continuous improvement, and a strong results-oriented mindset across regions.
Skillset & Experience Required
* Degree, diploma, or advanced studies in Human Resources, Business Administration, Psychology, Labour Relations, or a related field.
* 3+ years of experience in recruitment, hiring, payroll support, and employee administration. Experience across Spain and/or LATAM markets, ideally in high-volume environments such as services, contact centres, technology, or hospitality.
* Strong understanding of labour processes, payroll inputs, and employee administration. Knowledge of Spanish labour law is required; familiarity with LATAM markets is highly desirable.
* Proficiency in Google Workspace or Microsoft 365 (especially spreadsheets), job boards, and digital document management systems.
* Native or fluent Spanish is required. Advanced English is essential for coordination in an international environment.
* High level of organisation and attention to detail, strong judgement on when to act and when to escalate, absolute confidentiality, problem-solving mindset, and a strong internal customer service orientation.
At Roiback, Part HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.