We’re looking for engaged, curious trainees ready for a minimum 3u2011month school internship in an environment that values creativity and individuality. If you’re ready to learn, contribute, and be part of a team shaping a new chapter for The Standard in Brussels, we’d love to meet you. Bring your perspective, your energy, and your ambition — the rest; we’ll build together.
SUMMARY OF INTERNSHIP:
MAIN TASKS AND RESPONSIBILITIES:
1. Greet our guests, resolve minor issues
2. Handle checku2011ins and checku2011outs for individual guests and groups.
3. Enter and process information (e.g. billing) in the computer.
4. Respond to guest requests and ensure proper followu2011up.
5. Guide guests to their rooms or direct them to relevant staff members when needed.
6. Explain and demonstrate the use of hotel facilities and inu2011room equipment.
7. Store and manage guest luggage safely.
8. Watch out for people traffic.
9. Enter call requests into the BPX system, to ensure timely service.
10. Answer phones and relay messages to guests and staff.
11. Deliver mail, parcels and messages when required.
12. Communicate and coordinate with Front Desk, Technical Service, and housekeeping departments.
SKILLS:
13. Comfortable working with Office and webu2011based tools
14. Organized, reliable, and detailu2011oriented.
15. Strong listening and communication skills; supportive and guestu2011focused.
16. Openu2011minded and adaptable
17. Curious and engaged, with a genuine interest in hospitality.
18. Ability to multitask and remain calm in a fastu2011paced environment.
19. Teamu2011oriented and comfortable collaborating with multiple departments.
20. Professional presentation and attitude.
21. Languages: French & English (additional languages are a plus).
BENEFITS INCLUDE:
22. Daily lunch at the staff canteen
23. Worldwide Travel Discounts via The Standard Advantage platform
24. Employee & Family Rates across all Standard and Bunkhouse properties
25. Food & Beverages Discounts of 25%
26. Social Committee with regular monthly social activities
We are looking forward to meeting motivated candidates who want to learn, contribute, and play a meaningful role within our team. If you are interested, we would be delighted to receive your application.