Ph3Position Overview / Purpose /h3pWe are looking for a Principal UX Designer to lead UX strategy, quality, and experience outcomes across our Audiology portfolio in the region. This is a senior individual contributor role for an experienced UX leader who operates at a systems level while remaining hands‑on in delivery, leading through craft, clarity, and influence rather than line management. In this role, you will act as the accountable UX voice across Audiology initiatives, ensuring coherent, evidence‑based, and compliant end‑to‑end experiences for clinicians, recipients, and partners. This is a hands‑on role where you are expected to deliver high‑quality design, not just define direction. You will operate as a principal UX lead within cross‑functional teams, shaping experience intent early, guiding design quality throughout delivery, and stepping into critical initiatives when the stakes are high. You will partner closely with Product, Engineering, Clinical, Regulatory, and regional stakeholders, influencing decisions at both team and senior leadership level. This role also provides design leadership support to Acoustics, where workflows and experiences intersect, ensuring alignment and consistency across the broader ecosystem. /ph3Role Dimensions /h3ulliDeliver high‑quality design on critical workstreams to support teams already delivering against roadmap. /liliTranslate complex workflows and constraints into clear, usable design solutions. /liliUse hands‑on design work, including targeted research and usability validation, to demonstrate standards and guide teams. /liliProvide craft leadership and quality oversight. /liliDefine, uphold, and evolve UX standards across the Audiology portfolio practice. /liliProvide guidance, peer feedback, and quality review to designers contributing to this space. /liliStep into complex or high‑risk workstreams to clarify experience intent, unblock teams, and make trade‑offs visible early. /liliLead through influence, example, and hands‑on contribution rather than people management. /liliChampion evidence‑based and responsible design. /liliEnsure experiences are grounded in validated user needs and supported by appropriate research and usability evaluation. /liliIdentify and manage experience‑related risks, particularly where workflow complexity or behaviour change is involved. /liliTranslate insight into clear design rationale that supports usability, quality, and decision‑making. /liliPartner across disciplines and influence decisions. /liliWork closely with Product Managers, Product Owners, Engineering, and other key stakeholders. /liliContribute meaningfully to discovery, solution definition, and investment decisions. /liliProvide structured UX trade‑off recommendations to support informed decision‑making. /liliInfluence decisions at both team and senior stakeholder level. /liliDrive ecosystem coherence. /liliLead design contributions to shared patterns and systems, partnering with Engineering to ensure scalable and reusable solutions. /liliEnsure consistency across products, channels, and touchpoints. /liliAnticipate cross‑product dependencies and mitigate systemic experience risk early. /li /ulh3What You’ll Bring /h3ulliExceptional visual communication, storytelling, and presentation skills. /liliStrong UX strategy and end‑to‑end service design capability within complex systems. /liliProven experience influencing cross‑functional and senior stakeholders without formal authority. /liliStrong research and data literacy, with the ability to synthesize qualitative and quantitative insight. /liliA passion for design quality, evidence‑based decision‑making, and systems‑level thinking. /liliAbility to translate thinking into high‑quality, delivered design output. /liliExperience provide deliverable design output. /li /ulh3Experience Qualifications /h3pbEssential /b /pulli8+ years’ experience in UX, Product, or Service Design within complex digital or enterprise environments. /lili5+ years’ operating as a senior individual contributor shaping high‑impact initiatives. /liliExperience working within constrained environments (e.g., scale, performance, safety, or compliance). /liliDemonstrated contribution to multi‑product or systems‑level initiatives in a matrixed organisation. /liliExperience delivering high‑quality design within real product or service environments. /li /ulpbDesirable /b /pulliExperience in medical devices, health technology, or other regulated industries. /liliExperience in stage‑gated or structured product development environments. /liliDesign systems or pattern library governance experience. /liliExposure to AI‑enabled tools and human–AI interaction considerations. /liliAgency or external partner management experience. /li /ulh3Education /h3ulliFormal education in Design, Human Factors, Psychology, Engineering, or a related discipline. Equivalent professional experience may also be considered. /liliMaster’s or PhD degree in a relevant scientific or engineering discipline (or equivalent). /liliFor candidates with degrees obtained outside Belgium, a formal recognition process may be required as part of the hiring journey. /li /ulh3Languages /h3ulliEnglish – fluent. /li /ulh3Application Requirements /h3pPlease include a link to relevant work or case studies that demonstrate your experience. We respect confidentiality and do not expect any proprietary or sensitive information to be shared. Work can be anonymised or discussed at a high level during the interview process. /ph3Equal opportunities /h3pCochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age. In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect – this is an important aspect of ensuring equal opportunities in employment. /p /p #J-18808-Ljbffr