Important: Candidates applying for this role must:
- Have full domain of Dutch and French; English intermediary.
- Must be based in Belgium and fully available to work onsite in Brussels office 50% of the time each week.
-Only applications that match the above will be considered.
Our client in the banking industry is looking for an Operational Officer KYC to strengthen their team.
Within CSS Financial Security, which is part of the Client Service Centre (CSC), the KYC OPS Legal Entities team is responsible for onboarding new clients (analysing client acceptance based on KYC policies) and recertification (periodic review of existing client relationships or review when new risk-increasing elements are discovered) .
As a Servicing Officer, you are responsible for:
• the correct application of Know Your Customer (KYC) policies.
• following up on requests from offices and customers until the file is completed.
• checking the validity of data obtained using external and internal sources
• providing advice based on the available information and various checks
• collaborating with internal (e.g. front office, relationship managers, compliance) and external services to handle the KYC file as effectively as possible.
• entering KYC data into the relevant systems.
• submitting relevant risk monitoring of unusual risk deviations to management.
As part of your work, you will contact customers yourself.
You are aware of the operational risks. You follow the processes correctly and if you suspect any irregularities, you escalate them to your line manager and/or compliance.
You keep your knowledge of KYC matters up to date (internal policy, processes, regulations).
You can analyse and process files independently and propose possible alternative solutions.
Requirements
Important: Candidates applying for this role must:
- Have full domain of Dutch and French; English intermediary.
- Must be based in Belgium and fully available to work onsite in Brussels office 50% of the time each week.
-Only applications that match the above will be considered.
Education: minimum bachelor's degree in finance or equivalent experience.
Fluent Dutch and French and Intermediary level of English
Expertise in MS Office.
Familiar with various IT tools.
Nice to have: KYC experience and knowledge.
You place the customer at the centre of your attention. (#customerobsessed)
You respect the process without losing sight of the risk.
You are proactive in seeking solutions (for internal and external customers)
You are open to change and continuous improvement
You work accurately, respect deadlines and commitments
You communicate constructively
You are a team player