MID LEVEL ANALYST - TABLEAU PLATFORM ADMIN (TEMPO DETERMINADO DE 6 MESES - AFIRMATIVA PARA MULHERES) (34263)
We are seeking a dedicated and detail-oriented Tableau Operations Administrator to join our team, supporting our client's global Data & Analytics platform. This role is focused on the day-to-day operational management and maintenance of Tableau environments, ensuring high availability, performance, and adherence to established protocols.
* The mission of the Data & Analytics team is empowering our customers with cutting‑edge data analytics platforms and strive to deliver guided self‑service platforms with seamless access and support.
* As a Tableau Operations Administrator, you will be responsible for executing routine administrative tasks, monitoring systems, and addressing operational incidents for both Tableau Server (on‑premises/IaaS) and Tableau Cloud. Your expertise will ensure the continuous and stable operation of our client's Tableau analytics infrastructure.
* Execute daily operational tasks: Perform routine health checks, system monitoring, and verify the status of Tableau Server processes and Tableau Cloud sites.
* User and Permission Management: Process requests for user creation, modification, deletion, group assignments, and project‑level permissions within established guidelines for both Tableau Server and Tableau Cloud.
* Content Management Support: Assist with the promotion, deletion, and organization of workbooks and data sources as per client requests and procedures.
* Data Refresh Management: Monitor and troubleshoot scheduled data refreshes, identifying and resolving failures in a timely manner.
* Incident Response: Respond to and resolve operational incidents related to Tableau Server and Tableau Cloud, including server outages, service interruptions, and dashboard loading issues, following defined runbooks and escalation procedures.
* Performance Monitoring: Track and report on key performance indicators (KPIs) and resource utilization for Tableau environments using existing monitoring tools.
* System Maintenance: Assist with scheduled maintenance activities such as restarts, cleanup tasks, and log management for Tableau Server.
* Documentation Adherence: Follow and update existing operational documentation, standard operating procedures (SOPs).
* Request Fulfillment: Process and fulfill operational requests from users and other IT teams related to the Tableau platform.
* Collaboration: Work closely with senior administrators and client IT teams to escalate complex issues and ensure seamless service delivery.
Minimum Qualifications
* Experience in an IT operations or administrative role.
* Hands‑on experience with administering either Tableau Server or Tableau Cloud in an operational capacity.
* Proficiency in executing routine administrative tasks within Tableau environments.
* Familiarity with server operating systems (Windows Server or Linux) for basic operational checks.
* Experience with monitoring tools (New Relic, CheckMK, Splunk) for system health and performance.
* Strong adherence to operational procedures and attention to detail.
* Excellent problem‑solving skills with a focus on quick resolution of operational issues.
* Ability to work in a structured environment and follow established processes.
Preferred Qualifications:
* Experience with both Tableau Server and Tableau Cloud administration.
* Basic understanding of SQL for data source verification and troubleshooting.
* Familiarity with ticketing systems (e.g., Jira, ServiceNow) for managing requests and incidents.
* Exposure to scripting (e.g., basic command line usage, TabCmd) for automating simple operational tasks.
* Basic understanding of network concepts (e.g., firewalls, proxies) relevant to server connectivity.
* Knowledge of ITIL processes (Incident, Request, Problem, Change Management).
- Prazo: 10/06/2026
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