PSopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development. /ppThe world is how we shape it. Let’s shape it together. /ph3Job Description /h3pAre you looking for an opportunity to help build a safer digital future? Do you want to play a key role in strengthening cyber resilience across Europe? Join us as a SOC Manager. /ppThis position is based at our Cybersecurity Center of Excellence in Transinne, a village in the Belgian municipality of Libin. /ppAs SOC Manager, you will lead and coordinate the Security Operations Center (SOC), ensuring the delivery of high-quality, reliable, and scalable cybersecurity monitoring and incident response services. You will be responsible for overseeing day-to-day SOC operations, managing and developing the team, and driving process maturity and service performance in line with client SLAs and organizational cyber defense standards. /ppIn this role, you will translate strategic objectives into operational excellence, ensuring consistent and effective detection, analysis, escalation, and response across both client and internal environments. /ppSOC Operations Service Delivery /ppLead daily Security Operations Center (SOC) activities across Tier 1–3 analysts and SOC engineers. /ppEnsure 24/7 operational coverage, effective workload distribution, and adherence to SLAs. /ppOversee the full incident lifecycle, including detection, triage, escalation, and response governance. /ppMaintain and continuously improve SOC procedures, playbooks, and key performance indicators (KPIs). /ppEnsure high quality, consistency, and accuracy in alert handling and incident reporting. /ppPeople Leadership Capability Development /ppManage, coach, and develop SOC analysts and engineers. /ppDefine performance objectives, conduct regular evaluations, and support career progression. /ppDesign and implement training and continuous improvement plans to enhance SOC maturity. /ppFoster a high-performing, resilient, and engaged team culture. /ppService Management Client Engagement /ppOwn the operational onboarding and offboarding of SOC clients and services. /ppContribute to client governance meetings and service review discussions. /ppDeliver internal and external reporting on threats, incidents, SOC performance, and trends. /ppSupport audits, compliance reviews, and evidence collection as the SOC representative. /ppDrive operational improvements based on metrics, incident analysis, and lessons learned. /ppCollaborate with internal teams to enhance SOC service delivery. /ppIdentify and implement opportunities for automation, efficiency gains, and false-positive reduction. /ppPlanning, Budget Stakeholder Coordination /ppPrepare and track SOC budget forecasts and resource planning activities. /ppMonitor service costs and operational efficiency (without full budget ownership). /ppEscalate major incidents, SLA breaches, and staffing risks to senior management. /ph3Qualifications /h3pMandatory Skills and Experience /ppMinimum 7 years of experience in cybersecurity operations, including SOC or incident response. /ppAt least 3 years in a leadership or management role within a SOC environment. /ppHands-on experience with SIEM, SOAR, EDR, threat detection, and incident response workflows. /ppStrong understanding of SOC operations, including processes, SLAs, escalation models, and reporting. /ppExperience working in regulated or large enterprise environments. /ppProven people management skills, including coaching and performance management. /ppExcellent communication skills, with the ability to translate technical issues into clear, actionable insights. /ppStructured and process-oriented mindset with a focus on operational excellence. /ppAbility to remain calm and make effective decisions under pressure. /ppFluent in English, both written and spoken. /ppNice-to-Have Skills and Experience /ppDegree in Cybersecurity, Computer Science, or equivalent practical experience. /ppRelevant certifications such as CISSP, CISM, GCIA, GCIH, or similar. /ph3Additional Information /h3pDo you picture yourself in a fast-growing, vibrant team at the cutting edge of software implementation? Does working with international clients across multiple industries sound exciting? Then you’re in the right place. /ppWe offer a generous employee benefits package that includes: /pulliA variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more. /liliContinuous learning opportunities through the Sopra Steria Academy to support your career development. /liliThe opportunity to connect with fellow Sopra Steria colleagues at various team events. /li /ulpPeople are the cornerstone of our success. That’s why we aspire to be bolder together. Our goal is to build high-functioning teams and healthy team environments that inspire and help each other to deliver excellence for each of our customers. /ppExcited about this job opportunity? Ready to shape the world with us? Great! We are looking forward to your application! /ppstrongWant to know what happens next? /strong /ppThe recruitment process typically begins with the first step, where the recruiter screens candidates based on their qualifications and fit for the role. This is followed by the second step, where candidates undergo more in-depth evaluations, including technical assessments hiring manager or client to assess both technical skills and team compatibility. The third step involves the company reviewing feedback and aligning on a potential offer. Finally, in the final step, the candidate receives a formal job offer. /p pemSopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences. /em /p #J-18808-Ljbffr