Job Purpose:
To inspire and welcome potential new members in to our clubs, achieving sales targets individually and as a team, while enhancing the member experience.
Need to speak French, English, and Dutch
Responsibilities:
* Communicate accurate information to prospective members regarding the clubs facilities, prices and memberships terms and conditions, in a timely manner to achieve set sales targets.
* To be professional at all times and to operate with integrity ensuring all ways of working, brand standards and policies are fully understood and adhered too.
* All club tours are tailored to the prospective members using the Challenger sales skills.
* Deliver excellent customer service, including the prospects journey and member experience, ensuring value for money and member retention is maximised.
* To become an expert of your club facilities, events and promotions.
* Self motivated team player, committed to demonstrating a positive attitude.
* To be flexible to work a variety of shifts to accommodate the business requirements.
Key Performance Indicators:
* Achieve individual new member sales targets, team targets and company targets.
* Aim to exceed non negotiable activity, outlined in the Sales Policy document.
* Participate in a weekly one-to-one with the Sales Manager.
* Ensure consistent delivery of Challenger is maintained at all times through Mystery Shops, and assessments.
* Contribution to the overall clubs performance.
* Achieving compliance against all company audits.
Desired Skills and Experience:
* Genuine passion when engaging with colleagues, prospects and members.
* Experience of working within a team environment.
* Passionate about delivering excellent customer service
* Self Motivated with excellent planning, organisational and strong communication skills.
* Ability to be an enthusiastic team player as well as having drive and determination to exceed personal targets and aspire for club growth.
* Thirst for knowledge and genuine passion to share experiences, insight and best practise with all those around you.
Job Type: Full-time
Type d'emploi : Temps Plein
Formation:
* Brevet de l'enseignement supérieur (BES) (Requis)
Lieu du poste : En présentiel