Title and Summary
Manager, Transaction Monitoring (Data Analysis)
Overview
Mastercard is committed to protecting our network from being used to facilitate money laundering and terrorist financing. The Global Anti Money Laundering (AML) Financial Intelligence Unit (FIU) has implemented a customer monitoring program to meet regulatory obligations, support internal stakeholder investigations and to ensure that customers have robust programs in place to meet Mastercard requirements. The FIU is responsible for large-scale data analysis, alert dispositioning, and ad-hoc investigations using AML typologies, rules, and internal data sources to monitor customer behavior and support compliance investigations. The Manager, Transaction Monitoring role reports to the Director, Legal Compliance. This position is highly data-driven and supports the FIU by conducting AML-related activities through advanced data extraction, manipulation, and analysis as part of the transaction monitoring and investigation lifecycle. Working under general supervision, the Manager will leverage strong analytical and technical skills, particularly SQL and Excel, to analyze very large datasets, identify patterns, assess risk factors, and document findings through clear investigative narratives.
Role
* Support transaction monitoring processes and related initiatives.
* Conduct Level II alert review of Level I transaction monitoring alerts, as necessary (including but not limited to):
* Determine if alert recommendations are correct.
* Submit alerts for rework and provide feedback on inaccuracies and discrepancies.
* Generate customer alert communication letters.
* Conduct AdHoc investigations by querying data warehouse data, analyzing that data to identify patterns of potentially suspicious activity, formulating a hypothesis on the activity identified for further review and validation by stakeholders and Customers.
* Support the ongoing development of transaction monitoring solutions and typologies.
* Support training initiatives by training FIU staff on the transaction monitoring alert dispositioning process, as needed.
* Support AML/Sanctions customer onsite review processes by working with AML regional advisory teams to measure compliance with Mastercard Rule 1.2.
* Review internal and external inquiries to assess AML risks and identify Customers with concerning compliance controls.
* Coordinate, conduct/assign, and report findings originating from AdHoc case reviews.
* Support FIU project initiatives by offering inputs, recommendations, and performing supporting review/analysis as necessary (i.e., Product Development, Corridor Reviews, High Risk Country Reviews, Transaction Monitoring Modernization, Brazil Regulation Updates, etc.).
* Serve as a backup to the FIU, Director (and other FIU personnel), as necessary.
* Manage, develop, maintain, and ensure adherence to policies, standards, procedures and internal controls.
* Support FIU audit initiatives and QA processes as necessary.
* Support senior management reporting requests and metrics.
* Support continuous process improvement and optimization efforts across the Global Compliance team as possible.
* Support the external insights process by researching and staying up to date on relevant industry news/updates while also offering advice/recommendation to senior management, as necessary.
Experience
* Bachelor’s degree required, or equivalent data analytics, banking/financial operations, payments industry, risk management or compliance related experience.
* Strong understanding of AML, BSA, USA PATRIOT Act and OFAC controls and requirements.
* ACAMS certification preferred.
Knowledge / Technical Skills (Key Emphasis)
* Advanced Microsoft Excel skills are required, including Power Pivot, pivot tables, and complex formulas.
* Strong understanding of data extraction, cleaning, manipulation, and summarization methodologies.
* Hands-on experience with SQL (or similar languages), including modifying existing queries/scripts to extract data for specific investigations.
* Proven ability to analyze large, complex datasets, identify trends, and translate data into defensible conclusions.
* Experience working with compliance, risk, or investigative data is a plus.
Personal Attributes
* Ability to proactively manage time and prioritize assignments to meet target dates and deadlines, while delivering thorough, accurate and quality work product.
* Ability to quickly learn and apply payments industry terminology and AML-specific data context.
* Strong attention to detail with the ability to produce accurate, high-quality analytical reports under deadlines.
* Ability to work independently, thrive in fast-pace and dynamic environment, and consistently meet established deadlines.
* Ability to clearly explain and defend analytical conclusions verbally and in writing.
* Ability to remain flexible in a demanding work environment while adapting rapidly changing priorities.
* Availability to work in a hybrid model, with a requirement to be in the office 3 times per week.
* Capability to travel as needed for customer onsite reviews.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
* Abide by Mastercard’s security policies and practices;
* Ensure the confidentiality and integrity of the information being accessed;
* Report any suspected information security violation or breach, and
* Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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