Date: May 28, 2026
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Location: Wilrijk, BE
Company: Burger Brands Belgium
About The Company
Burger Brands Belgium is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees across 9 key countries. Our product offering proudly includes dishes from US‑style Burger King and Belgian‑rooted Quick, French‑style O'Tacos, the vibrant burger brand G La Dalle, Dunkin’ the world leader in coffee and donuts, Chopstix, one of the most recognized Asian QSR brands in the UK, and more.
About The Position
As Head Of Operations – Quick, you drive the overall operational performance of the Quick brand in Belgium and Luxembourg. You translate brand and marketing ambitions into strong operational plans and support franchise partners and your team to deliver outstanding commercial results and customer experiences. You combine strategic leadership with hands‑on field presence, ensuring all departments collaborate to build a profitable and consistently excellent Quick network with 78 restaurants. Reporting to Operations Director, a member of the Executive Committee, you are part of the Leadership Team at Burger Brands Belgium.
Key Responsibilities
Operational Strategy & Cross‑functional Collaboration – Define and implement the operational roadmap for Quick in close partnership with HQ teams, aligning Marketing, Training, IT, HR, Finance, Legal, Supply Chain, Quality, Maintenance and Development. Include sales and service strategy and action plans to achieve annual objectives (turnover, profitability, traffic, customer satisfaction).
People Management – Guide, coach and inspire a team of three field consultants, fostering a culture of accountability, development and operational excellence.
Marketing & Brand Execution – Participate actively in the overall Quick marketing strategy, bringing field, customer and operational insights to marketing teams.
Network & Franchise Management – Contribute to the development of the Quick Franchise network by onboarding new partners and nurturing strong, trust‑based relationships with existing franchisees, supporting more than 35 franchisees alongside the field consultants.
Operations Excellence – Contribute to innovation and operational improvements by bringing field insights into product, equipment and process development.
What You Bring
5+ years of experience in Operations and Franchising, leading roles in QSR, retail or hospitality.
Experience with multi‑site organization.
Proven ability to drive sales, profitability and customer satisfaction, supported by a strategic mindset and hands‑on field approach.
Analytical and data‑driven, using KPIs to steer performance and identify opportunities.
High‑impact communication style with natural charisma, enabling you to influence, align and engage internal and external stakeholders.
Flexible, resilient, and energized by a fast‑paced, entrepreneurial environment.
Strong leadership skills, with the ability to coach, motivate and develop operational teams.
Excellent cross‑functional collaboration skills across departments such as Marketing, Finance, HR, Supply Chain and Development.
Fluency in Dutch, French and English.
Benefits
Contribute to our mission of becoming the market leader in the QSR sector.
Plenty of career growth opportunities across all our international headquarters.
Learning and development at the heart of our culture.
Fun initiatives focused on giving back to the community.
Flexible hybrid work model with home office possibilities.
Environmental sustainability is central to our operations.
Diversity, equity and inclusion commitments.
Attractive salary and extensive benefits such as meal vouchers, hospitalization and group insurance, a bonus allocated to our Flexible Income Plan (FIP).
Company car and fuel or recharge card. xlxgzvr
All applicants will receive consideration for the job with no regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.
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