AI Quality Coach / AI Prompt Engineer
Key Responsibilities:
* AI Quality Coach
* Quality Assurance
* GenAI
* Chatbot
* Prompt Engineering
* Call Centre Interactions
* Customer Services
Experience:
* AI Quality Coach
* Quality Assurance
* GenAI
* Chatbot
* Prompt Engineering
* Call Centre Interactions
* Customer Services
* Genesys Cloud
* CX
* Banking experience
My client is searching for an AI Quality Coach to help optimize and improve Call-Centre Agent interactions and Customer Satisfaction by empowering Customer Service training coaches.
For more information, please apply directly.