Omschrijving:
Is this you?
As a Customer Service Representative, you ensure excellent service in an international environment by balancing customer needs, business goals, and internal processes. You take ownership, think proactively, and make sure every interaction runs smoothly.
What you’ll do:
Act as the main point of contact for Turkish and Bulgarian customers
Resolve issues and answer questions with clear follow-up
Improve service quality by gathering feedback and spotting inefficiencies
Support payment processes and handle invoice-related queries
Clarify tax-related topics together with the credit team
Manage priorities and stay organized in a fast-paced environment
Identify opportunities and take initiative to improve processes
Profiel
This is you:
Speak fluent Turkish, Bulgarian, and English (additional languages are a plus)
Bring experience in a customer-focused role
Work in a structured and accurate way, always one step ahead
Stay calm under pressure with a practical mindset
Handle tasks independently with confidence
Show a proactive, curious, and service-oriented attitude
Aanbod
What can you expect?
A competitive salary package starting at €3,600 gross per month
Meal vouchers of €8 per worked day
Eco vouchers worth €250 per year
Commuting allowance
A generous number of vacation days (including ADV days built up weekly)
A stable temporary assignment for several months
Bedrijfsinfo
A company that operates in the petrochemical sector