1. Operational Coordination
* Plan and organize preventive maintenance interventions for clients
* Manage and monitor site access requirements (e.g. regulated or secure environments)
* Coordinate internal and external resources and optimize planning based on priorities and urgency
* Ensure availability and follow-up of materials required for interventions (including on-call equipment)
2. Follow-up & Control
* Review and follow up on intervention reports submitted by technicians
* Ensure quality and completeness of data and documentation
* Maintain and update operational tracking tools (planning, interventions, KPIs, etc.)
* Contribute to the continuous improvement of maintenance processes
3. Communication & Stakeholder Management
* Act as the main point of contact for field technicians
* Provide clear and regular updates to clients
* Ensure smooth communication between all stakeholders involved (internal teams, clients, technicians)
4. Administrative & Commercial Support
* Prepare quotes for maintenance interventions and troubleshooting activities
* Support the administrative follow-up of projects and interventions
* Assist teams with documentation and contract management
Education & Experience
* Bachelor's degree
* A first experience in planning, coordination, or operational support, ideally within a technical environment, is a strong asset
Skills & Competencies
* Strong organizational and planning skills
* Fluent in Dutch or French, with a good command of the second national language, English is a plus
* Ability to work autonomously with a proactive mindset
* Strong prioritization skills and ability to manage urgent situations
* Team player with the ability to collaborate across departments (technicians, project managers, etc.)
* Detail-oriented with strong administrative accuracy
* Ability to structure and optimize processes
* Comfortable with IT tools (Excel, planning tools, etc.)
* Strong communication skills
* Attractive salary package with extra-legal benefits
* A dynamic and collaborative work environment
* Exposure to diverse projects and clients
* Training and development opportunities
* Clear career progression paths