Inside Sales Representative
This role is responsible for independently engaging potential customers, utilizing advanced sales techniques, and tailoring solutions to their needs. The role manages leads, nurtures client relationships, and collaborates on sales strategies.
Responsibilities
* Develops and utilizes advanced sales techniques to effectively engage with potential customers, address objections, and close deals.
* Identifies and qualifies leads through various channels, including inbound inquiries, outbound cold calling, email campaigns, and social media.
* Completes lead follow-ups and seeks new opportunities within the designated territory/account while consistently maintaining the opportunity pipeline and achieving set goals.
* Reaches out to customers independently, and sell the organization’s offerings with minimal supervision.
* Cultivates and nurtures strong relationships with existing and potential customers, and maintains regular communication to understand evolving needs and offer relevant solutions.
* Exhibits strong negotiation skills to work with customers on pricing, terms, and conditions while maintaining profitability and customer satisfaction.
* Collaborates with the sales manager or team lead to refine sales strategies, target segments, and market positioning; provides input into the development of sales plans and quotas.
* Conducts thorough needs assessments to understand the pain points and requirements of potential customers; tailors sales presentations and proposals to address customers’ specific needs.
* Collaborates with other departments such as marketing, product development, and customer support to ensure a seamless customer experience and gather feedback for continuous improvement.
* Assists in training and mentoring newer inside sales team members, sharing best practices, sales techniques, and product knowledge.
Education & Experience Recommended
* High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
* Typically has 4-6 years of related work experience, preferably in inside sales or tele sales, or a related field.
Preferred Certifications
* Certified Inside Sales Professional (CISP)
Knowledge & Skills
* Business Development
* Business Planning
* Business To Business
* Cold Calling
* Consultative Selling
* Cross-Selling
* Customer Relationship Management
* Inside Sales
* Marketing
* Merchandising
* Outbound Calls
* Phone Sales
* Product Knowledge
* Sales Process
* Sales Prospecting
* Sales Strategy
* Salesforce
* Selling Techniques
* Telemarketing
* Upselling
Cross-Org Skills
* Effective Communication
* Results Orientation
* Learning Agility
* Digital Fluency
* Customer Centricity
Impact & Scope
Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.
Complexity
Works on assignments that are moderately complex in nature and require intermediate problem resolution.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job Details
* Full time
* Shift: No shift premium (Brazil)
* Travel: Relocation
Equal Opportunity Employer (EEO)
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal
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