Description There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, testing, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers. What you will work on As a Senior R&D Functional Analyst, you play a key role in researching, shaping, and designing high‑quality, future‑proof functionality for our UMAX platform. You translate complex business and regulatory needs into clear, consistent, and implementable functional designs that guide development and testing. In doing so, you actively explore problem spaces, validate assumptions with stakeholders, and define the right solutions for the product. Working closely with Architects, Developers, and Testers within the R&D organization, you ensure that product features are functionally sound, scalable, and aligned with the UMAX standard. This role is firmly focused on product engineering and long‑term platform evolution rather As a functional reference within the R&D organization, you support informed decision‑making, safeguard functional coherence across modules, and contribute to the continuous evolution of our UMAX platform. As our Senior Functional Analyst, you… analyze and refine business, market, and regulatory requirements into product‑level functional designs evaluate functional feasibility, identify alternative options, anticipate impacts, and contribute to effort estimation and prioritization ensure functional consistency and reusability of designed solutions across platform components and their implementations act as a functional reference for developers, testers, managers, and project delivery teams support the validation of new functionality through contributing with functional testing, reviewing test scenarios, and acceptance criteria contribute to the platform’s long term stability and quality through maintenance activities, analyzing defects, assessing impact, prioritization and follow‑up document functional designs and decisions clearly and comprehensively, in a structured and transparent way, with respect to standards and guidelines share knowledge and best practices, and support junior functional analysts through coaching, continuous feedback and reviews What you bring strong analytical skills and a problem‑solving mindset combined with a pragmatic and structured approach. excellent oral and written communication skills in English and Dutch a master’s degree or equivalent through experience solid experience as (Functional) Analyst in a software development environment a strong sense of responsibility with end‑to‑end ownership of solution outcomes and quality, delivering on time and within budget. a self‑directed learning capability, comfortable in a complex and evolving product context a keen interest in software design and eagerness to deepen your knowledge of the utilities market a team‑oriented mindset and proven collaboration skills within a multi‑disciplinary team (analyst - developer - tester) comfort in working with complex business processes in an ERP or CIS environment What we offer A fast-growing and international environment with offices in beautiful Ghent (Belgium), bustling Atlanta (USA) and lively London (UK). Working with future-ready water and energy companies and building valuable utility expertise. Internal mobility, developing your career through various educational programs and growth paths. An entrepreneurial mindset where you have a direct impact on our growth journey. An open environment where we understand the importance of taking a break to recharge and achieve the best results. We make it a priority to celebrate milestones, both big and small. Onboarding, learning and buddy programs to get ready for a smooth start in your new job. A flexible and inclusive working environment – where people can just be who they are, and where we offer flexible options for hybrid working so you can work in a way that suits you best. Competitive perks & benefits, because we want to help you reach your full potential, both at work and in your personal life. A lot of fun moments with an eye for sports, celebration and wellbeing, important for maintaining a healthy work-life balance.