Functie-informatie Provision of desktop / Laptop / Mobile devices to business users, field based users, and warehouse locations with relevant peripherals and access to all necessary line-of-business, enterprise and corporate applications
Provide support to desktop environment to business users, field based users, and warehouse locations
Provide support for Mobile device management for business users, field based users, and warehouse locations
Provide support for all necessary line-of-business, enterprise and corporate applications
Provision and support of a desktop management regime with associated tools (e.g. Group Policies, SCCM, AV) that ensure all devices are appropriately manageable, secure, up to date and reliable
Train users on applications and help them resolve application issues
Monitor incidents, requests, problems and change to ensure they are progressed within SLAs, and escalate as required
Jouw profiel Windows 7, 8.1 & 10
Microsoft Office applications
SCCM - System Centre Configuration Manager - used for network build of devices
Mobile Device Management (Mobile Iron, Apple business manager, desirable)
Understanding of Service Management tools ticket system (Service now, desirable)
Active Directory administration
Network\ Local printing
General understanding of networking LAN/WAN/WiFi
Remote desktop tools
Local dialect Any other languages desirable (French, German, Spanish)
Excellent communication and writing skills. Well organised. Professional presentation, friendly and outgoing, can do attitude a must. Self-starting and motivated
To work efficiently and effectively as part of a team, both locally and remotely
Training will be provided on specific corporate applications, Hardware and processes.
Wat er bijkomt
Je wordt verloond naar takenpakket, kennis en competenties. Met zorg werken wij een motiverend salarispakket uit inclusief een interessant extralegaal pakket met een groeps- en hospitalisatieverzekering, maaltijdcheques, ecocheques, een jaarlijks budget voor de aankoop van persoonlijk IT-materiaal, ... Tevens bieden we je graag een bedrijfswagen met laad- of tankkaart aan.
Freelance? Aarzel zeker niet om ons te contacteren voor een voorstel op maat. En ja, ook als freelancer kan je genieten van opleidingen en evenementen via IT-Planet!