Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including Twitch and Prime Video ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self‑service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising.
Amazon Adapt is a program designed to offer coverage solutions for business gaps that may occur due to extended leave (parental, medical) and unexpected account transitions. Amazon Adapt deploys highly skilled, hyper‑agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps.
As a member of the Amazon Adapt team, you will have the opportunity to work on a range of client businesses. This enables Adapt team members to experience high‑velocity exposure to teams across the organization and to clients across different verticals. From day one, Adapt team members must use their experience to earn trust with multiple stakeholders and take command of a new leadership role within a team. Adapt team members are decisive, knowledgeable, and use high judgement. The Adapt role will give you a chance to learn and be curious and the autonomy to own projects that will help you advance your career at Amazon. The Adapt team prioritizes flexibility, and hires for both 40‑ and 30‑hour work weeks.
Key job responsibilities
* You deliver revenue while managing complex advertiser goals and problems to drive revenue.
* You grow existing client revenues that may expand regionally.
* Become an expert on Amazon solutions and adapt recommendations based on advertiser needs.
* You are able to solve ambiguous problems and identify and mitigate risks before they become roadblocks.
* You leverage your mastery of media and communications to develop annual brand plans and campaign media plans.
* You create and/or identify new insights based on multiple first‑party and third‑party research.
* You educate customers based on customized insights.
* You provide in‑depth data analysis to develop actionable insights and recommendations for future campaigns.
* This is a client‑facing role and requires up to 20% domestic travel as needed or one time per month on average. Global travel may be required up to two times annually.
A day in the life
As an Sales Account Manager on the Adapt team, you will work with internal customers to create and execute advertising strategies while driving incremental revenue. You will rotate across teams and verticals to cover open books of business due to leaves of absence and use your experience and vast knowledge in an array of work scenarios to drive value for internal stakeholders and clients. You will consult the client to define goals and work backwards to develop a curated advertising strategy to achieve it. You use complex, data‑driven insights to enrich advertisers’ understanding of their campaigns, objectives and even business. Internally you work closely with Sales, Creative, Product, and other internal partner teams to drive advertiser success.
About the team
Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave (parental, medical) and unexpected account transitions or gaps in business needs. Amazon Adapt deploys highly skilled, hyper‑agile talent that ensures customers can continue to invest in their partnerships with Amazon Advertising, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps.
Basic Qualifications
* Bachelor’s degree in Business, Economics, Marketing, Advertising, Statistics, Engineering or related field.
* Experience in a client‑facing role including but not limited to digital marketing, analytics or equivalent.
* Experience in a customer‑facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies.
* Experience leading process improvements.
* Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troubleshooting network and experience working with customers with a passion for delivering exceptional service.
* Experience in the advertising, media or agency landscape, and proven track record of reaching and exceeding sales revenue goals via new and existing business.
* Experience with program management spanning planning, execution and project delivery.
* Experience in account management, brand management, performance marketing, digital marketing, sales or consulting.
* Speak, write, and read fluently in English and Portuguese.
Preferred Qualifications
* Experience closing sales and generating revenue.
* Experience with sales CRM tools such as Salesforce or similar software.
* Experience managing and measuring marketing performance in various channels.
* Experience in e‑commerce (sales or marketing).
* Tri‑lingual: Speak, write, and read fluently in English, Portuguese and Spanish.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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