Overview
The Learning Experience Designer is responsible for analyzing, designing, developing, implementing, evaluating, and maintaining comprehensive learning solutions in support of internal programs, projects, and initiatives. Development efforts include traditional and online learning strategies. Collaboration and consulting will occur with subject matter experts and stakeholders to determine and propose performance improvement solutions, including learning or other activities, to support the performance gap.
You Will
* Design and develop innovative solutions for instructor-led (in person or via web) and online courses. These solutions may include job aids, online references, facilitator guides, facilitator presentations, participant workbooks, and eLearning
* Conduct evaluations to determine the effectiveness of the learning solution
* Collect training needs and objectives from business units for identified knowledge or skill gap
* Incorporate concepts, navigational elements, and interactive capabilities of course authoring tools used for learning solutions
* Learn and continue to expand personal knowledge of BCD Travel and industry tools, systems, processes, and procedures and can effectively develop courses on these topics
* Conduct regular and ad-hoc project reviews with project team, sponsors, and clients
* Facilitate train-the-trainer sessions, meetings and other events
* Deploy training on an as-needed basis via traditional and/or virtual classroom
* Analyze and recommend learning solutions to support the needs of the business
* Manage multiple priorities and projects simultaneously
About You
* Prior experience in the travel industry or learning and development field
* Previous experience in a learning and development role within an organization
* Knowledge of travel agency operations, the travel industry, and account management
* Previous experience with the development and facilitation of instructional materials
* Proven ability to create materials suited for a variety of delivery methods (instructor-led, web-based, and e-learning)
* Demonstrated knowledge of Microsoft Office Suite (i.e. Word, PPT, Excel, and Outlook)
* Demonstrated expertise and application of eLearning authoring software (e.g. Adobe Captivate)
* Availability to work North America business hours
What We Offer You
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About Us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit
Get to know us by reading our blog and checking out our social media:
You’ll be offered
* Flexible working hours and work-from-home or remote opportunities
* Opportunities to grow your skillset and career
* Generous vacation days so you can rest and recharge
* A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
* Travel industry professional perks and discounts
* An inclusive work environment where diversity is celebrated
At BCD Travel we value you, our culture and success is defined by you. The salary range for candidates in applicable jurisdictions in the US for the position of Learning Experience Designer is between $65,000 and $70,000. The actual pay depends on your skills, qualifications, experience and geographical location.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at
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