Overview
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
About The Job
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Diagnostics, one of Danaher’s operating companies, our work saves lives and we’re united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where your unique viewpoint matters. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
The Field Service Engineering T3 is responsible for delivering services to our customers, performing preventive and corrective technical services in line with good maintenance practices. The FSE has an important role in delivering results within business expectations, as well as leading the installed base assigned to him/her for excellence in performance. The FSE is the strongest link between the real needs of customers and Beckman Coulter organization, acts as a business partner. Leadership is essential in maintaining a high level of satisfaction and meeting customer needs.
This position reports to the Field Service Coordinator South and is part of Service Brasil located in Cascavel – Pr and will be an on-site role.
In This Role, You Will Have The Opportunity To
* Customer facing role and relationship. Contribute as a team member and in partnership with peers and the entire organization to achieve results.
* Manage demands versus priorities, understand impacts on service metrics in pursuit of continuous improvement. Lead the elevation to ensure response time is aligned with customer and business needs.
* Support the service business, execute the budget premises, overtime, spare parts consumption, travel and expenses, Beckman Coulter resources, and key metrics performance.
The Essential Requirements Of The Job Include
* Degree in Engineering or similar; >4 years in technical services (IVD) or similar industry.
* Proven hands-on service experience, pre and post installation, on-field and remote, skilled with processes and KPIs, lead execution of action plans for deviations
* Intermediate English, native Portuguese (Brazil).
Travel, Motor Vehicle Record & Physical/Environment Requirements
* Available for travelling >40% of work time; be on site with customers.
* Must have a valid driver’s license with an acceptable driving record.
Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive benefit programs that add value to our lives. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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