Senior Business Operations (BizOps) Analyst
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About the Company
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about yet! We work to generate value for our users, the communities we serve, and society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
Since 2018, we have been part of DiDi Global Inc., the world’s leading mobility technology platform. We pioneer innovative solutions that start in Brazil and scale across 12+ countries, encompassing sustainability, safety, AI, financial markets, and more.
We enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. We draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
About the Team/Role
Our EV & Sustainable Solutions team is part of Driver Lab, 99’s innovation hub dedicated to our partner drivers. Our mission is to forge strategic partnerships and develop and implement cutting‑edge products and solutions that drive efficiency and profitability for 99.
In this role, your primary focus will be developing business cases for new driver‑centric programs.
The ideal candidate is highly data‑driven, possesses strong analytical and critical thinking skills, and is proactive, excelling at building relationships with cross‑functional internal teams and external partners.
In this role, you’ll be:
* Stakeholder Management – act as the primary interface between users, partners, and internal support teams.
* Partnership Negotiation – lead negotiations with strategic partners and vendors to secure favorable terms and drive business growth.
* Strategic Project Management – drive projects from conception to execution, managing timelines, stakeholders, and deliverables to achieve business goals.
* Data Analysis – conduct comprehensive data analysis across operational, financial, commercial, and market‑related domains.
* Executive Reporting – prepare high‑impact reports and executive‑level presentations to support decision‑making.
* KPI Management – structure and monitor Key Performance Indicators for all strategic initiatives.
* Commercial Agreements – draft and negotiate commercial proposals and service‑level agreements (SLAs) with a focus on long‑term value.
We’re eager to be in touch because you have:
* Bachelor’s degree in Engineering, Data Science, Economics, Business Administration, or related fields.
* 3+ years of experience integrating data analysis, project management, and executive communication to drive business growth and operational efficiency. Mandatory
* Strong problem‑solving, critical thinking, and excellent communication skills. Mandatory
* Proactive mindset, autonomy, eagerness to learn, collaborative team‑player attitude. Mandatory
* Advanced English proficiency. Mandatory
* Advanced skills in Excel and Google Sheets. Mandatory
* Advanced skills in PowerPoint and Google Slides. Mandatory
* Intermediate SQL. Mandatory
* Foundational knowledge of data‑visualization tools (Looker Studio, Power BI, ThinkCell). Mandatory
* Passion for electric mobility.
You’ll love working at DiDi because…
* We create user value – we strive to innovate safe, pleasant, and efficient experiences for our users.
* We are data‑driven – we make informed decisions by analyzing valuable metrics to navigate business strategy.
* Win‑win collaboration – success is a team sport; we help partners and colleagues win while keeping everyone's best interest at heart.
* Integrity – we act with sincerity, speak our minds, and listen to each other.
* Growth – we continually improve, venturing beyond our comfort zones and learning from mistakes.
* Diversity & Inclusion – diversity strengthens us; we practice inclusion and respect, with active governance by the Diversity Committee and various identity groups (99Adapta, 99Afro, 99Cores, 99Mulheres, 99Mamães).
* This position is open to all, including pregnant people and people with disabilities (PwD).
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Business Development and Sales
Industries
Software Development
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