Job Title: E-workplace System Engineer
Language: English, Dutch or French is a plus
Location: Zaventem, Belgium
Duration: ASAP - 3 months (extension possible)
Work Mode: Hybrid (2 or 3 days onsite per week)
Work regime: Full time
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Job Description - Roles and Responsibilities
As an E-Workplace Engineer, you bring expertise and stability to our E-Workplace team. You act as the central bridge between our end users, stores, various IT departments (such as Security, Network and Cloud) and external vendors. Your goal is to manage and develop the digital work environment, with a particular focus on the Google Workspace ecosystem. You support the team's strategic objectives and act as an experienced "helping hand" for the organization.
Key Responsibilities
* Management & Optimization: You install, configure and manage operating systems and software, with a focus on Google Workspace and MDM (Mobile Device Management) solutions.
* Project Management: You actively participate in project deployments and collaborate with developers and architects on integration projects.
* Support & Monitoring: You provide 2nd and 3rd level support and monitor infrastructure performance to proactively resolve bottlenecks and malfunctions.
* Automation: You write and maintain custom scripts to increase system efficiency and reduce manual interventions.
* Security: You work closely with IT Security to implement patches and ensure information confidentiality.
* Stakeholder Management: You liaise with vendors and serve as a diplomatic link between the business and IT.
Technical Skills
* You have solid expertise in Google Workspace, MDM, FACMF and telephony systems. Experience in the retail sector is a significant asset.
Soft Skills & Languages
* Education & Experience: You hold a bachelor's or master's degree in computer science and have at least 10 years of relevant experience in a similar role
* Languages: You speak and write English fluently. xphnsxz Proficiency in French or Dutch is highly beneficial for interaction with our various sites and stores
* Personality: You have a calm, composed and mature temperament. You work in a structured manner, demonstrate diplomacy and have a genuine ability to build relationships