Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada. We currently have a long term, renewable contract as a Systems Team Lead with our IT consulting client that primarily supports North American clients on various website and backend infrastructure services.
Role(s) Required:
Systems Team Lead
Location:
Remote (anywhere in Canada/USA/South America, but must be able to work on EST with the Canadian team)
Required Start Date:
ASAP
Required End Date:
12 months + renewable every year
Type:
Contract
Total Hours Approved Per Role:
40h/week
Rate:
$65,000 - $68,000 USD/year ($88,000 - $93,000 CDN/year)
Client Location:
US/Canada
Summary:
Reporting directly to the CTO and managing of the Systems department. This is a leadership role responsible for the overall technical management, operations, ongoing maintenance and support of our large-scale production websites and networks.
Role:
* Chief responsibility over systems and networks.
* Maintain vendor relationships, as required, for technical infrastructure of office and website systems.
* Work directly with the Development Team Leads and Project Management in managing projects for the website and provide final sign-off/approval for release to production.
* Working directly with Senior Management, participate in planning and project discussions for various websites.
* Analyze and assess areas of risk to systems and recommend/implement changes as appropriate to the business.
* Continuously assess network and systems security, ensuring a high level of systems data security is maintained overall. Report concerns directly to the CTO.
* Perform systems and network architectural design for the sites network, including capacity planning, hardware, infrastructure, software integration, OS and software performance tuning.
* Act as single point of escalation of production issues, interfacing with required resources to see issues are resolved in a timely manner.
* Effectively manage risk, including monitoring, system redundancy and backups based on business requirements and acceptable risk.
* Supervise, coach, motivate and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.
* Provide technical assistance and consultation as required to all areas of the company, including Project Management, Sales, Quality Assurance, Accounting, Customer Service, Development and Systems departments.
* Perform special tasks and projects company-wide, as assigned by the CTO.
Responsibilities:
* Daily technical supervision of Systems Administration staff of about 7 resources.
* Provide mentoring and technical assistance to Systems Administration staff on a day-to-day basis, as required.
* Lead as role model behavior consistent with verbal directives.
* Provide feedback for performance reviews for Technical and Development staff and the various websites.
* Facilitate problem solving and collaboration, ensure discussions and make decisions that lead toward closure, intervene when necessary to aid the team in resolving issues.
* Be part of on-call rotation (12pm 8pm EST, 1-week duration every 4 weeks).
* Other duties as assigned.
Job Requirements:
* 5+ years of experience with LAMP (Linux, Apache, MySQL, PHP)
* Minimum of 2+ years of management/leadership experience in a technology oriented organization required.
* Must be well versed supporting web servers.
* Strong background with storage SAN (NFS and iSCSI)
* Well versed with ELK stack (Elasticsearch, Kibana, Beats, and Logstash)
* Adding/removing nodes, expand clusters, rebuilt clusters, use InfluxDB
* TCP/IP knowledge BGF and OSPF
* Hands-on experience working with Linux in a Systems Administrative role
* Hands-on experience working with Advanced Network Administrative role including routing, switching and security
* Exceptional problem determination and creative problem solving skills
* Strong written and verbal skills
* Strong understanding of software development lifecycle
* Strong documentation and organizational practices
* Extensive experience with many of these:
o MySQL, maintenance and troubleshooting
o LAN/WAN/VPN setup and troubleshooting
o Linux-based and other firewall technology
o Cloud technologies (OpenStack, oVirt, RHEV or similar)
o Baremetal hardware, SAN, Switching and Load-balancing
o Backup technologies
o Systems security
o Automation systems (Ansible, Puppet or equivalent)
o Expertise with multiple Web technologies including but not limited to: HTTP, SSL, DNS and SMTP protocols.
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