Based on documents and concepts developed by the Supply Chain Directorate (e.g. \"Business Plan\", \"Strategic Document\", and Supply Chain “Story for Change”), the objective is to consolidate and formalize a common reference framework to support the transformation and alignment of all stakeholders.
Main Responsibilities Pragmatically and concretely define the Target Operating Model (TOM) of the Supply Chain Directorate by formalizing it in a concise, clear, and accessible way, supported by practical use cases to reduce interpretation differences and allow employees to explain the TOM autonomously and consistently within approximately ten minutes.
Define and document the guiding principles of the Supply Chain Directorate, including:
balance between stock levels and availability,
management of critical items,
collaboration with customers and partners,
and management of obsolete/black stock.
Highlight the Supply Chain Directorate’s value and service model.
Describe the end-to-end supply chain flows.
Identify and define key roles within the logistics architecture.
Include stock management policies and guiding principles.
Document interactions with customers and partners, specifying responsibilities and mutual expectations.
Translate the TOM into a high-level end-to-end supply chain process (without detailed process maps, but focusing on major steps, responsibilities, and key interfaces).
Formalize a minimum level of alignment with Infrabel partners regarding key supply conditions such as stock levels and associated baseline rules.
Integrate and highlight the enablers identified in the business plan that are required from customers and partners to make the operating model effective and sustainable.
Emphasize the structural need for recurring availability of resources and time commitment from customers and partners as a key success factor for the TOM.
Optimize available inputs through effective collaboration:
With Management (top-down approach), while taking into account and maximizing their availability.
With the E2E Process Improvement team, to ensure a clear, coherent, and aligned definition of end-to-end processes and support knowledge transfer.
More broadly with the Transformation Office team, which facilitates the transformation of the directorate.
Must-Have Requirements Significant experience in drafting and implementing Target Operating Models (TOM)
Minimum 10 years of experience in project management (including planning methodologies/tools, execution, and follow-up)
Background and experience in change management during transformation programs
Minimum 15 years of experience in supply chain management
Knowledge of project methodologies
Knowledge of project management principles and Lean & Agile methodologies
Project management certification is considered a plus (e.g. PMP or Prince2)
Strong interpersonal skills and ability to inspire trust
Active listening skills with the ability to identify stakeholder needs
Excellent communication skills from operational to executive management level
Strong synthesis and structuring capabilities, with the ability to formalize messages clearly, concisely, and visually attractively through high-quality deliverables
Pragmatic approach rooted in operational reality and concrete situations
Strong sense of ownership and accountability, while remaining open to feedback and adaptable
Strong analytical and conceptual thinking abilities, capable of translating complex issues into clear and coherent analyses
Experience in process analysis and governance design to define clear and operational structures and responsibilities
Ability to interact effectively with a wide range of stakeholders and facilitate meetings/workshops while balancing divergent interests and viewpoints
Clear and persuasive verbal and written communication adapted to audience and context
Ability to provide a structured framework and gain stakeholder buy-in through a clear methodology
Change- and implementation-oriented mindset, ensuring effective and sustainable execution
Languages Fluent spoken and written Dutch and French
Additional Experience Requirements At least 10 years of experience managing complex multi-stakeholder projects and programs
At least one fully completed complex TOM project (from definition to final delivery) delivered successfully to the satisfaction of both the client and organization
At least 5 continuous years of experience in a large company (minimum 1,000 employees) within an asset-intensive sector (e.g. rail, energy, logistics)
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